Office Support Specialist - Hickory, United States - Catawba County, NC

Catawba County, NC Hickory, United States

2 weeks ago

Description

Salary : $31,493.30 Annually

Location : Public Health Hickory, NC

Job Type: Full-Time

Job Number: 01955

Department: Public Health

Opening Date: 05/10/2024

Closing Date: 5/17/2024 11:59 PM Eastern

Position Description

Are you an experienced office support professional, with excellent communication, customer service, and multi-tasking skills, looking to work in a friendly medical environment? Catawba County Public Health is recruiting an outgoing and highly motivated individual to fill a vital Office Support Specialist role, serving as the primary front desk receptionist and switchboard operator for our agency.

Due to needs of the population served, it is required the individual in this position be bilingual (Spanish-English).

Responsibilities

Unlocks and locks front doors daily
Greets visitors to Public Health as first point of contact, assist is securing interpreters for visitors including hearing impaired and non-English speaking clients
Directs patients to appropriate clinic areas including assisting guests in the event of an emergency or evacuation
Manages main switchboard, answers questions and/or routes calls to appropriate staff including transferring calls to DSS, Behavioral Health, Environmental Health
Informs appropriate staff of visitors or requests for services
Provides information about Public Health, clinics, services, etc.
Assists with registering patients into automated systems
Collects payments for services
Maintains and audits daily petty cash funds
Runs records and reports
Provides immunization/medical records to clinics and assists patients with completion of forms as needed, enters updated demographics, and transfers immunizations from MC to NCIR
Provides back-up for Immunization Clinic as needed for scheduling appointments and assisting with walk in appointments
Assists in maintaining front lobby
Assists with deliveries by notifying appropriate staff

Qualifications

High school diploma or GED equivalent and 1 year of office/clerical experience; OR
Associate Degree in Business Administration or related field; OR
Bachelor's degree in any field

ADDITIONAL REQUIREMENTS:

Excellent customer service and communication skills with a high level of professionalism, courtesy, and patience
Excellent multi-tasking and problem-solving skills
Capacity to learn, remember, and communicate information about multiple Public Health services and clinics and hours of operation
Experience with data entry into various programs, scanning and other clerical functions
Applicants required to be fluent in English and Spanish due to the needs of the population served.

Catawba County Benefits
As of 7/1/2023:
You will find that Catawba County has one of the best benefits packages around. Our Human Resources staff are dedicated to keeping in touch with trends in benefits on both a local and national level, listening to employees' suggestions regarding benefits, and continually reviewing to ensure our benefits package is of good quality and meets the needs of both our employees and our organization. Available benefits include:

Health Care

Health: For a small bi-weekly premium, employees may choose between a traditional (co-pay) health plan and a high deductible health plan coupled with a Health Savings Account (HSA). Coverage may also be purchased for spouse, child(ren), or family.
Dental Insurance: At no cost to full-time employees, the County covers preventive, routine, and non-routine care. Coverage for the same benefits may also be purchased for spouse, child(ren) and family. In addition, a $2,000 benefit toward orthodontia coverage is provided for children up to age 19.
Vision Care: Coverage is available, at group rates, for employee and dependents, with 2 plan options to choose from.
Supplemental critical care and accident insurance plans: These optional coverage plans are available at a nominal cost.
Flexible Spending Accounts: Pre-tax accounts which can be used to pay for qualified out-of-pocket medical, dental, vision expenses.

Employee Wellness

Employee Health Clinic (EHC): An employee medical clinic, available to all County employees, which operates 40 hours a week. Services provided include acute care, first aid, evaluation and care for workers' compensation injuries, pre-employment screenings, health education, and behavioral health referrals. Services offered both in person and through telehealth. Acute care available to employee's children ages 5-17 regardless of health insurance coverage and for employee's adult children (ages or employee's spouse if covered on the county's health insurance.
Wellness: The County recognizes the importance of our health and well-being. We maintain a very proactive and effective Wellness Program, including reimbursement and discounts for gym membership, incentives for physical activity, on-site nutrition counseling, free exercise opportunities, wellness education and more.
Employee Assistance Program: Counseling services are available to all County employees and immediate family members in the home. Services are provided in a private and confidential setting (in-person or virtually). The County provides coverage for the first six visits.

Work Life Balance

Annual Leave: Full-time employees earn from 10-21 days annually based on years of service. Service credit from other NC and Local Governments in the retirement system may be transferred to the County.
Sick Leave: Full-time employees earn one day (8 hours) of sick leave per month. Sick leave from other NC and Local Governments in the retirement system may be transferred to the County.
Holiday Leave: Throughout the year, 11 days of paid leave are provided in recognition of holidays.
Flexible work schedules.
Time off for activities that support our local schools.
Continuing educational assistance.
Discount tickets to recreational venues.
Employee appreciation days/activities.
Tax-free flexible spending account to pay for dependent care.

Financial Security

Local Governmental Employees Retirement System: For employees assigned to work 20 hours per week or more in a benefitted position, participation in this program is automatic. Employees contribute 6% of their salary, which is tax deferred. After (5) years of creditable service, you become fully vested in the retirement system. Employees may also take advantage of individual and group retirement counseling through the Human Resources department.
401K: The County provides a 2% contribution plus an additional 1% match (up to 3% total contribution by the County). Our sworn law enforcement officers receive a flat 5% contribution to their 401k.
Other Tax Deferred Programs: Other tax-sheltering programs are available through IRS Code 125 (Cafeteria Plan), and a 457 supplemental retirement plan (Deferred Compensation).
Longevity Pay: After 5 years of creditable service, employees receive an annual longevity payment that is paid every year thereafter. This lump sum payment rewards employees for their length of service to Catawba County. The amount is based on years of service.
Life Insurance: Death benefit equal to one times employee's annual salary with a minimum coverage amount of $25,000. Optional supplemental life insurance coverage is also available for both employee and dependents through payroll deduction at group rates.
Short Term Disability: Available at no cost to employees, benefits are available after a 55-day waiting period.
Long Term Disability: Available through payroll deduction at group rates.
Eligibility for membership and financial services at State Employees Credit Union (SECU)/Local Government Federal Credit Union (LGFCU).

01

Describe your level of experience and familiarity with the following software programs (be specific): Microsoft Word, Excel, PowerPoint, SharePoint, and any other database or tracking tools).

02

Describe experience you have in providing customer service and/or working directly with the public. Be specific.

03

Bilingual ability (Spanish-English) is required for this position. Check your proficiency level in the Spanish language.

Advanced
Moderate
Low
I do not speak Spanish

Required Question

Support Staff Specialist

19 hours ago

BHP of Central Ohio Mount Vernon, United States

Job Description · Job DescriptionSupport Staff Specialist · Duties: In this role, you will performs front desk and administrative functions to support office operations and clinical staff. You will greet and serve clients, visitors and other job contacts and provide responsive g ...
Behavior Support Specialist

1 week ago

Licking County Board of Development Disabilities Newark, United States

Behavior Support Specialist · Duties: In this role, youll work with people with developmental disabilities and a team of skilled professionals to develop and implement behavior intervention strategies to ensure the best possible outcomes for the people we support. · The Organizat ...
Technology Support Specialist

1 week ago

OHIONET Delaware, United States

**Technology Support Specialist** · Ohio Wesleyan University · Delaware, OH · Mid-Level · Full-Time · Purchase, install, manage, and maintain classroom equipment in collaboration with the Multimedia Technology Services Manager, Information Services and other campus partners ...
Reentry Support Specialist

5 days ago

Volunteers of America Ohio-Indiana Mansfield, OH, United States

$1,000-Sign On Bonus · Volunteers of America Ohio & Indiana seeks energetic, self-motivated, dynamic professionals to join its expanding team. VOAOHIN is dedicated to helping those in need rebuild their lives and reach their full potential. As an organization stretching across O ...
Direct Support Specialist

1 week ago

Journey Found Inc Mansfield, United States Full time

Job Details · Job Location · 163a - Courtyard - Storrs, CT · Position Type · Full Time · Salary Range · $18.63 Hourly · Storrs, CT - 30h · SCHEDULE: Sun-Tue 11.30p-9.30a · For internal applications written interest & resume must be submitted by application deadline: 06/06/ ...
Support Staff Specialist

3 weeks ago

BHP of Central Ohio Newark, United States

Job Description · Job DescriptionSupport Staff Specialist/Certified Medical Assistant (CMA) · Position available for our mobile unit in Licking County · Duties: In this role, you will be performing front desk and administrative functions to support office operations and clinical ...
Direct Support Specialist

3 weeks ago

Journey Found Inc Mansfield, United States Full time

Job Details · Job Location · 163a - Courtyard - Storrs, CT · Position Type · Full Time · Salary Range · $18.63 Hourly · Storrs, CT - 32h · SCHEDULE: Saturday 8a-4p, Tuesday- Friday 2p-8p · For internal applications written interest & resume must be submitted by application ...
Support Staff Specialist

1 week ago

BHP of Central Ohio Newark, United States

Job Description · Job DescriptionSupport Staff Specialist · Duties: In this role, you will performs front desk and administrative functions to support office operations and clinical staff. You will greet and serve clients, visitors and other job contacts and provide responsive g ...
HR Support Specialist

3 days ago

County of Delaware, OH Delaware, United States

Salary: $ $29.28 Hourly · Location : Delaware, OH · Job Type: Part-Time Temporary · Job Number: · Department: Administrative Services · Division: Human Resources · Opening Date: 05/08/2024 · Closing Date: Continuous · FLSA: Non-Exempt · Bargaining Unit: N/A · Objectives ...
HR Support Specialist

2 weeks ago

GovernmentJobs Delaware, United States

Government Jobs - Part-Time Temporary - $ $29.28 Hourly This is a temporary position - please see below for more information. Individual provides administrative support to the Human Resources Department, including assistance with projects, recruitment processes, new employee orie ...
IT Support Specialist

2 weeks ago

County of Delaware, OH Delaware, United States

Salary: $ $31.00 Hourly · Location : Delaware, OH · Job Type: Full-Time · Job Number: · Department: Auditor's Office · Division: Data Processing · Opening Date: 05/31/2024 · FLSA: Non-Exempt · Bargaining Unit: N/A · Objectives · The Delaware County Human Resources Depart ...
Systems Support Specialist

2 weeks ago

Jobot Mansfield, United States

Job Description · Job DescriptionThis Jobot Job is hosted by: Christian Aviles · Are you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume. · Salary: $21 - $24 per hour · A bit about us: · My client provides water management solutions specializing ...
Route Support Specialist

3 weeks ago

NIXON MEDICAL Ashland, United States

: · **Job Summary**: · The Route Support Specialist (RSS) core responsibility is to professionally "fill in" for RSR's on vacation, · RSR "call outs," and open routes as well as support the team. The RSS is responsible for ensuring · timely and accurate delivery of medical linen ...
Match Support Specialist

2 weeks ago

Big Brothers Big Sisters of Central Ohio Inc Delaware, United States

Job Description · Job DescriptionContributes to the Program team by providing exceptional customer service to volunteers, youth and families, to efficiently and effectively enroll, match and support them in the Big Brothers Big Sisters program. Delivers quality service; works to ...
Eligibility Specialist II

2 weeks ago

Catawba County, NC Newton, United States

Salary : $40,211.64 Annually · Location : Social Services Main Hickory, NC · Job Type: Full-Time · Job Number: 01964 · Department: Social Services · Opening Date: 05/31/2024 · Closing Date: 6/7/2024 11:59 PM Eastern · Position Description · Are you a self- directed, organ ...
Technical Support Specialist I

3 weeks ago

Primis Bank Ashland, United States

**Primary Duties**- Responsible for the delivery of quality customer service to internal clients by providing them with a single point to report problems or to make inquiries.- Manage day-to-day service delivery problems and works on special projects as assigned. · - Conduct firs ...
Specialist in additional training for clinical acute and emergency medicine or assistant doctor in advanced training for internal medicine

3 weeks ago

Nexus Solutions Morrow, United States

In the middle of it all. Working together with renowned experts. We are the largest municipal hospital operator in Germany with over 100 specialist clinics, nursing facilities, and institutes. Help shape the healthcare of tomorrow in our vibrant capital city. · Join us as · Speci ...
Training as a specialist warehouse clerk

3 weeks ago

Omega Enterprises Morrow, United States

Are you looking for an apprenticeship and want to be a part of the action instead of just watching?At BUHLMANN, we are specialists in steel pipes and their accessories. As a modern, globally active trading company, we currently train over 40 apprentices in ten different fields. W ...
Senior Physician in Diabetology

3 weeks ago

ZephyrTech Galion, United States

Akut Doc is a specialist in the recruitment and placement of doctors within the akut... Med Group, which is the leading nationwide partner for medical professionals. We provide advice and support to doctors in their search for a suitable position, helping them to achieve their pe ...
Specialist (m/f/d) | Internal Medicine (2444)

3 weeks ago

Fusion Dynamics Crestline, United States

For our loyal client, a specialist hospital in Bavaria, we are currently looking for a specialist doctor (m/f/d) in the field of internal medicine to start as soon as possible on a full-time or part-time basis. · The hospital provides more than Now applybeds. The modernly equippe ...