- Manage all opportunities within the assigned customer portfolio and perform research to understand customer health and account status as it pertains to those opportunities.
- Coordinate with Tech Touch CSMs to strategize on renewals for their customers to maximize bookings.
- Be proactive when conducting discovery with customers on opportunities and handle any objections to ensure predictability of successfully closing those opportunities.
- Negotiate with customers on opportunities to prevent churn and secure optimal terms.
- Employ pricing strategies that meet the Company's standards, policies, and procedures.
- Generate pricing quotes for renewals.
- Manage your assigned 30, 60, and 90 day opportunity pipeline, weekly and daily forecasts and meet regularly with the Renewal Specialist Director.
- Thoroughly and accurately complete deal sheets in Salesforce for each opportunity.
- Meet and exceed booking targets and quotas.
- Maintain impeccable administration of your opportunities in the Company's CRM.
- Associate's Degree preferred
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Previous sales or negotiation experience preferred
- Familiarity with standard concepts, practices and procedures within the IT Security Field
- Experience with Salesforce or other CRM preferred
- Strong verbal and written communications
- Excellent time management and organization skills
- Superior customer service skills
- Strong collaborative and team work skills
- Ability to build rapport with customers via phone, email and video conferencing
- Ability to work with minimal supervision
-
Contract Renewal Specialist
3 days ago
Mettler-Toledo International, Inc Lutz, United StatesRole/ Purpose: The Contract Renewal Specialist is responsible for managing customer contracts and pricing agreements in the current business operating system, as well as entering new contracts and coordinating contract changes with the field operatio Specialist, Contract, Contrac ...
-
Renewal Specialist
5 days ago
Rocket Pest Tampa, United States**Rocket Pest Control is an out of this world company looking for the best people to help us be the trusted choice in pest control** · Our **Mission **is to protect customer's homes, families and businesses by delivering safe, convenient and reliable pest control solutions. We ar ...
-
NA SMB Renewal Specialist
18 hours ago
K'nowbe Clearwater, United StatesAbout KnowBe4 · KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping ...
-
NA SMB Renewal Specialist
3 weeks ago
KnowBe4 Clearwater, United StatesClearwater positions open to candidates located in greater Tampa Bay area. · The SMB Renewal Specialist is responsible for coordinating with SMB CSMs and customers to provide pricing quotes for renewals and then successfully and efficiently close those opportunities. · Responsi ...
-
Corporate Paralegal
2 days ago
Fortis Fire & Safety Inc Clearwater, United StatesJob Description · Job DescriptionAt LifeSafety Management, A Fortis Fire & Safety Brand, we provide industry-leading fire protection services across the United States. Our ever-growing footprint can be seen in California, Florida, Texas, and Chicago and we are acquiring new brand ...
-
NovaWorks Gandy, United StatesTasks · From acquiring land to analyzing projects and creating risk assessments - you always keep an overview of projects and people. You manage approval processes and work closely with business partners and internal departments in a team-oriented manner. Then we should definitel ...
-
Stellar Innovations St. Pete Beach, United States"We - Deutsche Giessdraht GmbH - are a subsidiary of Aurubis AG, a leading global provider of non-ferrous metals. Located in Emmerich am Rhein, we employ 115 people and produce high-quality copper casting and rolling wire primarily for customers in Germany and across Europe. Our ...
-
Resident Service Specialist
3 weeks ago
UDR Dunedin, United StatesUDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at MacAlpine Place and The Breyley, our apartment community (combined 687 homes) located in Dunedin, Florida.GENERAL SUMMARY OF DUTIES:Responsible to coordinate responses to resident ...
-
Senior Medical Billing Specialist
2 weeks ago
Wellness Works Management Partners Largo, United StatesJob Description · Job DescriptionWellness Works Medical Billing is excited to announce we are accepting candidates for the role of Senior Medical Billing Specialist & Advisor as we continue to GROW Wellness Works Management Partners is a deconstructed MSO in which our cornerstone ...
-
VESTED HR SOLUTIONS, LLC Palm Harbor, United StatesJob Description · Job DescriptionABOUT US · Vested HR Solutions, LLC ("VHR") is a Professional Employer Organization ("PEO") headquartered in Palm Harbor, Florida and currently serving clients nationwide. VHR provides a suite of business solutions to clients through the PEO busin ...
-
Inventory Specialist FT
2 weeks ago
Southeastern Grocers Pinellas Park, United States Hourly SpecialistOverview · Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a , we empower everyone to be their full, authentic selves. Read our . · Inventory Specialist · Job Purpose · Supports the store mana ...
-
Data Entry Specialist
2 weeks ago
Kforce Inc. Tampa, United StatesRESPONSIBILITIES: · Kforce has a client that is seeking a Data Entry Specialist in Tampa, FL.Responsibilities: Data Entry Specialist will perform routine clerical duties, such as sorting mail and compiling business permit and licensing requirements · Completing licensing and perm ...
-
Regional Leasing Specialist
1 week ago
The Collier Companies Tampa, United StatesThe Collier Companies is seeking a Regional Leasing Specialist · This is an on-site role, reporting out of one of The Collier Companies' offices in the Tampa area. It requires 90% travel for the position to our sites in the greater Orlando and Tampa areas. · The primary role of ...
-
Account Executive/ Marketing
2 weeks ago
Construction Casualty Insurance St Petersburg, United StatesLooking for an upbeat and vibrant work environment? If you have a flair for negotiation and find joy in a job well done, we would like to meet you Construction Casualty Insurance is looking for an experienced Commercial Lines Account Executive/Marketing Specialist to negotiate te ...
-
Commercial Lines Account Manager
2 weeks ago
Hub International Tampa, United StatesABOUT HUB INTERNATIONAL: · HUB International Limited ("HUB") is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and service ...
-
Account Management Specialist I
1 hour ago
Florida Blue Tampa, United States Full time**** Multiple Positions available in the following region: South Florida =Miami · What is your impact? · The Account Management Specialist will provide field service support and coordination to specific assigned groups along with assisting with enrollment, implementation, conse ...
-
Contract Management Specialist
1 week ago
PracticeSuite, Inc. Tampa, United States*Legal or Paralegal certification is required for this role. · OVERVIEW · PracticeSuite is currently looking for a Contract Management Specialist to join our Tampa team. The primary responsibilities for this role will be to manage a large volume of contracts through review, negot ...
-
MS4 Permit Coordinator
3 weeks ago
Pinellas County FL Clearwater, United StatesIf you are passionate about protecting water resources and enjoy a variety of work projects, this may be the perfect opportunity for you to join a stellar group of Environmental Professionals as a Project Coordinator - Administrative with Pinellas County's Division of Environment ...
-
Personal Lines Account Manager
2 weeks ago
Work At Home Vintage Experts Tampa, United StatesPut your Insurance Experience to work – FROM HOME · At WAHVE, we value significant insurance experience and want to revolutionize the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we ...
-
Underwriting Operations Support
2 weeks ago
WAHVE Tampa, United States OTHERPut your Insurance Experience to work – FROM HOME · At WAHVE, we value significant insurance experience and want to revolutionize the way people think about phasing into retirement by offering qualified candidates the opportunity to continue their career working from home. As we ...
NA TT Renewal Specialist - Clearwater, United States - KnowBe4
Description
About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe.
KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves.
Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
Clearwater positions open to candidates located in greater Tampa Bay area.The CSM Tech Touch Renewal Specialist is responsible for coordinating with Tech Touch CSMs and customers to provide pricing quotes for renewals and then successfully and efficiently close those opportunities
Responsibilities:
Minimum Qualifications:
We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment.
Note:
An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law.
No recruitment agencies, please.
