Radiology Scheduler Call Center Representative - Mount Kisco, United States - Optum

Optum

Verified Company

Mount Kisco, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind
Caring. Connecting. Growing together.

The group has always maintained a firm commitment to each of our provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner.

Each and every member of our professional and support staff is dedicated to this ideal - physicians, nurses, technicians and support personnel.

Location: 100 South Bedford Rd, Mount Kisco, NY

Hours:
Monday

Friday, 8 AM 6 PM & one Saturday per month

Primary Responsibilities:

The Radiology Scheduler Call Center Rep. is responsible for scheduling exams, providing optimum service to the customer, and supporting the department to effectively and efficiently maximize schedules
Answer phones and guide patients by kindly talking them through the steps and answering their questions and concerns
Scheduling radiology procedures in an organized and efficient manner
Input/update patient information in our medical system
Communicate with the Physicians, medical offices, patients and family as well as insurance companies
Perform insurance verifications and authorizations
Participate in various projects and/or meetings, and complete other tasks as assigned by management
Knowledge of computers, fax machines and other related office equipment
Communicate scheduling issues with management
Knowledge of medical terminology and radiology procedures and requirements
Detailoriented and follow through with information or need of information
Compiling and maintaining all patient charts and any other documentation as required by the Department
Crosstrain and help in other departments if needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED (or higher)
1+ years of scheduling experience
1+ years of customer service experience in a medical setting
Ability to work Monday
Friday, 8 AM 6 PM & one Saturday per month

Preferred Qualifications:

Experience with insurance benefits
Experience with Medicare/Medicaid
Experience with medical terminology
Experience in a Call Center with high volume
Proven understanding of imaging procedures
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location, and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission._
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

RPO, #Red