Installer/helper - San Diego, United States - Precision Door Service

Precision Door Service

Verified Company

San Diego, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Career Opportunity for - Installer Helper with Precision Door Service (an Award-Winning Garage Door Organization)

Do you have a passion to provide solutions?

Are you willing to upgrade your skills as an Installer?

Are you looking to take your career to the next level?

Who are we?

At Precision Door Service we are committed to providing excellent service to our customers and our diverse workforce is the backbone of our operations.

Precision Door Service provides residential and commercial garage door service. With over 100 locations, our professional and certified technicians repair over 1000 garage doors every day - nationwide. We also sell and install a wide selection of garage doors and garage door openers. We have been selected multiple years as Franchise Business Review Top 50 Franchises for Franchise Satisfaction. We ranked #13 in the top 20 new franchises by Entrepreneur magazine. We also ranked #227 in Entrepreneur magazine's Franchise 500. Multiple franchises with the Angie's List Super Service Award. Our business is operational 24/7, every day of the week.

What is the purpose of this Job?

The _Installer Helper_ for Residential Garage Doors functions as a key member of our team, responsible for assisting in the installation of residential garage doors and associated components.

This role involves frequent interaction with our valued customers, ensuring their satisfaction through exceptional customer service. Assigned tasks are received from the call center.

In the event of any inquiries, concerns, or challenges, these will be escalated to the Branch Manager for further guidance and resolution.

As the initial point of contact for our customers, the Installer Helper holds a pivotal role and is expected to present themselves with a professional appearance while treating all customers with utmost respect and courtesy.

Why join us?

Our Vision - To provide outstanding garage door repair service, complete customer satisfaction and a program that rewards excellence from our franchisees, technicians, and staff.

Our Mission - To establish Precision Door Service as the public standard and national household name in garage door repair service.

Our Values - Reliable People, Career Oriented, Industry Standard Training and Safety, Competitive Salaries & Benefits, Garage Door Leaders.

Job Description

Help in the installation process of new garage doors in accordance with guidelines.
Remove and responsibly dispose of existing garage doors.
Actively participate in mandatory safety meetings and training sessions.
Acquire foundational knowledge in tasks such as track alignment, track adjustment, proper back hangs, operator arm usage, setting photo eyes, and conducting various door and operator repairs.
Develop basic skills in door and operator maintenance and staying informed about new products when relevant.
Maintain a satisfactory level of product knowledge of the offerings.
Ensure that installations meet the customer's contentment and effectively address any concerns or issues.
Thoroughly review Work Order/Invoice details for accuracy and completeness prior to leaving the job site.
Actively promote Precision Door Service products and services whenever possible.
Assure the service truck is adequately fueled, serviced, and ready for operation at the start of each workday.
Regularly replenish the truck with appropriate materials on a daily basis.
Assist with the unloading of trucks when required.
Accurately keep track of time worked for compensation purposes.

Minimum Qualifications

Previous installation experience is not necessary.
A valid driver's license is a must.
Ability to successfully pass a standard drug test if requested.
Proficient mechanical aptitude and proven skill in operating common power tools.
Capability to lift up to 100 pounds and carry items for distances of up to 50 feet.
Competence in reading and writing legibly and accurately.
Proficiency in walking and carrying objects across uneven surfaces.
Ability to ascend and work from a 12' step ladder safely.
Skill in driving a service truck or van safely in varying conditions, including daytime, nighttime, and inclement weather.
Must have a neat and clean appearance.

Working Conditions

Able to work a flexible schedule including weekends, holidays and evenings to accommodate phone calls from customers.
Must be able to sit for extended periods of time (driving and travel time.)
Must be able to work in extreme heat or cold; dirty, dusty, and oily environments.

Physical Requirements

Medium to heavy work as a technician, must be able to lift up to 100 pounds and carry for up to 50 ft. As well as walk and carry items on uneven ground; and have manual dexterity in both hands, which allows the use of a hand tool.
Talking expressing and exchanging ideas and advice by means of spoken word. Those activities in which they must convey detailed or important spoken instructions to other work