Referral Coordinator - Austin, United States - Advanced Pain Care

Advanced Pain Care

Verified Company

Austin, United States

4 weeks ago

Posted by:

Mark Lane

beBee recruiter

Part time

Description

:

JOB SUMMARY:

The Referral Coordinator is responsible for coordinating & processing referrals as requested by our providers for patients that are in need of internal & external consults, working closely with the clinical staff, outside care providers and our patients getting them scheduled and seen appropriately.

DUTIES AND RESPONSIBILITIES:

Ensure referrals ordered for multiple locations are processed the same day to next day
Arrange & coordinate appointments for patient's outside our offices
Scheduling patients with our internal specialists for Neurosurgery, Rheumatology, Behavioral Health, Addictionology & Pain Management when ordered
Reviewing referral diagnosis codes & CPT codes as we process the referral
Collecting pertaining documentation for each referral and working closely with our providers, patients, & outside care providers
Weekly reports tracking outgoing referrals, home health referrals, & SCS
Collaborates with NSG coordinator, scheduling, & preauthorizing teams regarding procedures, office visits, home health & insurance
Import vital documents into patient's charts pertaining to referrals, procedures, & home health
Has regular and predictable attendance.
Adheres to Advanced Pain Care policies and procedures.
Performs other duties as assigned.

Requirements:

QUALIFICATIONS:

Prior clinical, medical or marketing experience
Knowledge of medical terminology desired
Great customer service skills
Organization & timemanagement skills

KNOWLEDGE AND SKILLS:

Basic knowledge of how a healthcare organization operates
Ability to comprehend speech and effectively communicate with others
Must understand, follow, and convey written and oral instructions
Ability to establish and maintain cooperative working relationships
Compliance with the attendance policy
Compliance with continuing and mandatory education programs
Ability to prioritize and handle multiple tasks
Ability to function independently without constant supervision
Enthusiastic personality and high motivation to excel and grow within the company

WORKING CONDITIONS:

Environmental Conditions:

Medical Office environment

Physical Conditions:

Generally works normal office hours but may sometimes work evenings or weekends
Works in the field and from home office
Must be able to drive to a variety of locations to conduct work
Must be able to sit and/or stand for prolonged periods of time
Must be able to bend, stoop and stretch
Must be able to lift and move boxes and other items weighing up to 25 pounds.
Requires eyehand coordination and manual dexterity sufficient to operate office equipment, etc.