Saint Laurent Client Advisor Houston - Groupe Kering

Groupe Kering

Verified Company

Houston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Summary

ABOUT SAINT LAURENT

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom.

This shift represented a first critical step in the modernization of fashion and revolutionized the socio
- cultural landscape.

In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April

2016, continues to position the house at the summit of the luxury universe.

Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Job Description:

We are currently seeking a Client Advisor to join our dynamic boutique team.

ROLE
The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards.

MISSION

Provide outstanding client and aftersale service to all visitors and clients
Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
Cultivate a robust client portfolio to secure a proactive and growing business
Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
Show a transparent and genuine attitude with the client and create a unique connection with them
Communicate in a professional and sincere way, with clients and colleagues
Effectively use all the available tools to optimize business opportunities
Proactively support and collaborate with the front and backofhouse teams, their achievements and ultimately the overall team spirit
Upholds and adheres to all company policies and operational procedures

PROFILE

Preferred experience in providing highquality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality
Have passion for the fashion culture, like to create personalized looks
Have a business mindset and an entrepreneurial spirit
Strong team spirit to achieve common goals
Motivated to work in a fastpaced environment, able to multitask, prioritize; is open minded and driven by creativity
Proactive, passionate & with a problemsolving attitude
Excellent written, oral & listening skills, in English and local language, additional languages preferred
Embrace change and see it as an opportunity to grow and develop
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