Collections Representative - Houston, United States - Lowe's

Lowe's
Lowe's
Verified Company
Houston, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Essential Functions:

  • Maintain accurate records of contacts and attempted contacts with account customer, as well as, records of any payments collected from the customers and accurate customer contact information
  • Provide white glove customer service through answering inbound calls timely and process inquires/requests from ZenDesk ticketing system.
  • Partner closely with Outside Sales Representatives and Pro Solutions Center
  • Submit regular reports on the status of unpaid accounts and any repayment progress
  • Leverage customer data (payment history, purchases, ability to pay, business strategy) to make decisions on credit limits, payment plans, etc.)
  • Other duties, as assigned

Minimum Requirements:

  • High school diploma or equivalent
  • Minimum 3 years' experience in credit and collections environment

Preferences:

  • Bachelor's Degree
  • Cforia experience
Pay Range for CA, CO, HI, NJ, NY, WA: $ $27.37 per hour

  • Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our _benefits page_._
  • Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._
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