- Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
- Mitigate customer complaints as needed
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Bookkeeping: keep accurate records of all hotel guest account information
- Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
- Comfortable taking telephone calls and mitigating stressful situations
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- High school graduate, GED recipient, or equivalent
- At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred
- Exhibits working knowledge of Microsoft Office and reservation management systems
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Front Desk Agent
2 weeks ago
TPI Hospitality Naples, United States**Guest Service Representative** · **We all matter. We all make a difference. We are TPI.** · TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands includ ...
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Front Desk Agent
3 days ago
Posh Paws Naples, United States**Overview**: · **Responsibilities**: · - Greet and welcome guests upon arrival with a friendly and professional demeanor · - Assist guests with check-in and check-out processes, including payment collection · - Provide information about grooming services and retail. · - Handle c ...
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Front Desk Agent
1 week ago
Marriott International, Inc Naples, United States**Additional Information** Evening Shift · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Rel ...
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Front Desk Agent
1 week ago
GuestServices, Inc. Naples, United StatesThe Front Desk Agent must have the ability to perform all desk attendant functions including checking guests and vendors in and out, reservations, and switchboard. Must have strong customer services skills. ESSENTIAL FUNCTIONS - Provide administrativ Front Desk, Agent, Reservatio ...
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Front Desk Agent
1 week ago
Noble House LaPlaya Beach & Golf Resort Naples, United StatesWORK in PARADISE:Ranked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. La. Playa Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality Front Desk, Agent, Guest Exper ...
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Front Desk Agent
1 week ago
Guest Services Naples, United StatesGREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM · Front Desk Agent - $15.00/hour · The DoubleTree by Hilton Naples is now hiring Front Desk Agents. Applicants must be available to work a flexible schedule to include days, nights, weekends, and holidays. This is a full-ti ...
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Front Desk Agent
1 week ago
Guest Services Naples, United StatesGREAT PEOPLE | GREAT BENEFITS | JOIN OUR ALL-STAR TEAM · Front Desk Agent - $15.00/hour · The DoubleTree by Hilton Naples is now hiring Front Desk Agents. Applicants must be available to work a flexible schedule to include days, nights, weekends, and holidays. This is a full-ti ...
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Front Desk Agent
2 weeks ago
Island Hospitality Naples, United StatesOur team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication sk ...
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Front Desk Agent
5 days ago
Hilton Estero, United StatesFront Desk Agent - Embassy Suites Ft. Myers/Estero · A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. · **What will I b ...
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Front Desk Agent
2 weeks ago
Marriott Naples, United StatesJob Number · Job Category Rooms & Guest Services Operations · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Management · POSITION SUMMARY · Our jobs aren' ...
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Front Desk Agent
3 weeks ago
Hyatt Vacation Ownership Naples, FL, United StatesAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
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Front Desk Agent
2 weeks ago
Hyatt Vacation Ownership Naples, United StatesAre you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that ...
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Front Desk Agent
3 weeks ago
The Ritz-Carlton, Naples Naples, United States Full timeAdditional Information Overnight Shift · Job Number · Job Category Rooms & Guest Services Operations · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Ty ...
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Front Desk Agent
1 week ago
The Ritz-Carlton, Naples Naples, United States Full timeAdditional Information Evening Shift · Job Number · Job Category Rooms & Guest Services Operations · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type ...
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Front Desk Hospitality Agent
2 weeks ago
Noble House Stella Naples, FL, United StatesRanked #5 of the Best Hotels & Resorts in Florida and the only Naples Resort in the Top 20. LaPlaya Beach Resort & Club, located directly on the beautiful Gulf of Mexico, offers excellent career opportunities to caring hospitality professionals who provide the finest services in ...
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Hotel Front Desk Agent
3 weeks ago
Springhill Suites Naples Naples, United States· We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they h ...
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Hotel Front Desk Agent
1 week ago
Springhill Suites Naples Naples, United States· We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they h ...
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Hotel Front Desk Agent
1 week ago
Springhill Suites Naples Naples, United StatesWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have ...
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Hotel Front Desk Agent
1 week ago
Springhill Suites Naples Naples, United StatesJob Description · Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any gene ...
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Overnight Front Desk Agent
1 week ago
Marriott International Naples, United StatesAdditional Information Overnight Shift · Job Number · Job Category Rooms & Guest Services Operations · Location The Ritz-Carlton Naples, 280 Vanderbilt Beach Road, Naples, Florida, United States VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Ty ...
Hotel Front Desk Agent - Naples, United States - Springhill Suites Naples
2 weeks ago
Description
Job Description
Job DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply todayResponsibilities:Ability to stand for the entirety of a shift
About CompanySpringHill Suites Naples is the perfect spot to savor your time in Florida. Take advantage of our hotel's central Naples location on I-75, offering easy access to the sights and sounds of 5th Avenue South, Marco Island, and Naples Zoo at Caribbean Gardens. Following a day of competition at the Paradise Coast Sports Complex next door, spread out in our stylish suites featuring 25% more space than traditional hotel rooms.