Scholarship Technician - Long Beach, United States - California State University

California State University

Verified Company

Long Beach, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job no: 538267

Work type:
Staff

Location:
Long Beach

Categories:
Unit - APC - Academic Professionals of California, Temporary, Full Time

Job Summary

The Scholarship Technician performs a variety of complex and technical duties involved in providing the support needed to allow for students to receive financial assistance.

This includes the verification of eligibility for federal, state, and scholarship programs and the awarding of aid within these programs.

The Technician also serves as a comprehensive point of contact in Financial Aid - providing accurate direction and guidance to students, their families and campus partners in all aspects of both general financial aid processes and scholarship specific processes, identifying those who need to meet with a financial aid counselor or administrator to resolve more complex issues.

Furthermore, the incumbent provides services that are equitable, inclusive, and culturally sensitive to enhance the quality of campus life. This position uses a student-centered and equity-minded approach in all communication and service efforts.

Key Responsibilities

Provide specialized processing and customer support specific to the CSULB Scholarship Program, assist with information dissemination and training of students, internal staff, and campus partners on various aspects of assigned program under direction of the program lead.
Provide processing and technical assistance to support the administration of and scholarship programs and general financial aid programs, which includes monitoring and reevaluating continued student eligibility, making and revising financial aid awards, processing reports, and other activities during various stages of the financial aid cycle within the Blackbaud/Beach Scholarships, PeopleSoft, and OnBase systems.
Provide advising and general customer service to prospective, newly admitted, and current students/parents, and campus partners regarding various aspects of scholarship specific year round processes as well as student eligibility, educational costs, types of financial aid available, aid coordination, and, the general financial aid process, while tailoring the information to the particular needs, situation, and level of background of each customer. This type of interaction may occur via phone conversations, in person or virtual meetings, and/or electronic exchanges.

Knowledge Skills and Abilities
Ability to communicate with an ethnically and culturally diverse campus community.

Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.

Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence.

"

Education and Experience

Equivalent to two years of responsible general clerical experience in a college or university financial aid office required.
Bachelor's Degree preferred.

Physical Summary

Sedentary work
Involves mainly sitting. Walking and standing are mínimal. Lifting is limited to lightweight objects. (10 pounds or less).

Department
Enrollment Services Financial Aid

Classification
Student Personnel Technician, Financial Aid

Compensation

CSU Classification Salary Range:
The CSU Classification Salary Range for this position is $3,866- $5,440 per month.

Benefits

Excellent benefits through CalPERS (health, vision, dental), tuition fee waiver, generous vacation and sick leave, and 14 paid holidays each year.

Time Base
1.0 time-base, 40 hours per week.

Duration of Appointment
This is a temporary position for one year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Application Procedures
Click to complete the CSULB Online Employment Application.

Additional Information
CSULB is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

California State University Long Beach expects respectful, professional behavior from its employees in all situations. Acts of harassment or abusive conduct are prohibited.

Demonstrated appropriate professional behavior, treating others with civility and respect, and refusing to tolerate abusive conduct is expected of all employees.

Equal Employment Statement

California State University Long Beach is an Affirmative Action/Equal Opportunity Employer that is strongly committed to promoting diversity in all areas of the campus community.

We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

Accommodations

Out of State Employment Policy
Cali