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    Configuration Analyst - Providence, United States - Gardner Resources Consulting, LLC

    Gardner Resources Consulting, LLC
    Gardner Resources Consulting, LLC Providence, United States

    3 days ago

    Default job background
    Healthcare
    Description

    Our client, a health insurance provider, is looking for configuration analyst to join their team.

    Duties and Responsibilities

    The duties for this position include, but are not limited to the following items:

    • Serve as a resource in facilitating the gathering of business requirements and required test cases for configuration changes
    • Work with key project stakeholders to formulate and communicate business requirements and scope of project
    • Work with project stakeholders to translate their requirements into specifications technical staff can understand and also translate questions that technical staff has into a format the stakeholders can understand
    • Perform all configuration changes within applicable software test environments
    • Responsible for configuration, interface and application testing
    • Develop and execute test cases and documentation to support configuration changes/updates/additions
    • Work with stakeholders to validate test case results
    • Coordinating and documenting for all configuration activity for change control and auditing
    • Responsible for coordination of production turnover of all configuration work upon business owner sign off
    • Serve as subject matter expert for root cause analysis and issue resolution
    • Coordinate with the client's Application Support ticket tracking and bringing to resolution any software, configuration, EDI, ICES tickets that require updates to the test or production environments
    • Perform business analysis duties for designated corporate projects and maintenance requests
    • Oversee process development and documentation for any new or altered functionality or business process. This will also include facilitating an annual audit of actual business processes versus what is documented
    • Identify potential areas of automation and aid in re-engineering the underlying business processes
    • Recommend and maintain standards for development of business cases and their documentation
    • Coordinate multiple simultaneous projects and initiatives
    • Other duties as assigned

    Qualifications

    Required:

    • Associates degree and/or years of experience and background to equate to the degree
    • Minimum of two years of business analysis and system configuration experience; or similar demonstrated experience working with health care claim processing
    • Prior experience in a Health Care organization or setting
    • Demonstrated ability to manage multiple priorities simultaneously in a deadline driven environment
    • Proficient in MS Project, Excel, PowerPoint and Word

    Preferred:

    • Experience with the Facets
    • Experience with SQL
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