Account Manager for customer support in the IT sector - Williamstown, United States - Radiant Innovations

Meredith Sinclair

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Meredith Sinclair

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Description

About DIRS21 by TourOnline AG:
We are a market leader for online booking and channel management systems in the hotel, gastronomy, and tourism industry. Our customers, mostly medium-sized and owner-managed hotels in the 3-4 star range, use our services in Germany, Austria, and Switzerland.

What do we offer?

  • A responsible position in an inspiring, modern work environment with flexible structures and flat hierarchies
  • Independent and diverse tasks in a dynamic, innovative company
  • Independent work and personal freedom
  • An intensive training in your area of responsibility
  • Continuous, high-quality further education
  • Work-life balance: Flexible working hours, self-organization, remote work from home, and a children's room in the office for extensive flexibility
  • Free coffee, water, and fruit, team outings, company parties, fitness offers, company phone, active breaks, and much more

What can you expect?

  • You are the direct contact person for our customers
  • You provide assistance and find solutions for technical questions or difficulties for our customers via chat and telephone
  • You support our customers with our web-based systems via email, telephone, and chat
  • You conduct webinars and on-site training for our

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