Practice Manager Primary Care Saguaro - Phoenix, United States - HonorHealth

HonorHealth

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Overview:
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up to $10,000 Sign-On Bonus:

Monday
Friday; 5am to 5pm:

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Located at N. Tatum Blvd & E. Union Hills Rd

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients.

You'll have opportunities to make a difference.

From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.

HonorHealth is looking for a
Practice Manager to oversee the day-to-day operations and support the staff at our Primary Care location.

This is a busy office that provides services to both sick & well patients ranging in ages fro pediatric to geriatric.

The team consists of (5) Physician Providers, an NP, Medical Assistants, Reg Sched role and Phlebotomists.

This is a very family-oriented and close-knit team that has members who have worked together for so long that they look forward to coming to work to spend time with one another.

That's what we call team work, capability and support The Clinic was most recently rewarded for the Most Improved Patient Experience award the passion, expertise and personal care they give to their patients.

Join us. Let's go beyond expectations and transform healthcare together.

Qualifications:
Education

Bachelor's Degree or 4 years' work related experience in Business, Management, or Public Administration or 4 years leadership experience in outpatient clinic or related center Required

Experience

1 year of leading people, projects or teams in a physician practice Required

Licenses and Certifications

Responsibilities
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Job Summary

The Practice Manager directs, coordinates and manages all operations and related activities of an outpatient clinic or federally qualified health center.

The Practice Manager manages the day to day operations that are related to an outpatient medical practice. The medical practice may include integrated services such as dental, nutrition, and behavioral health.

Takes complete ownership for the successful operations and strategic planning of the clinic, including financial, employee engagement, retention and patient experience.

Responsible for ensuring that high quality patient care and customer service is delivered in the most financially efficient way. Works in a strong dyad relationship with the providers, Associate Directors, and/or Administrator. Collaborates with all leaders in the market to provide seamless and integrated service to our patients.

Responsible for strong financial performance through ensuring proper controls and practices are followed and documented to secure the financial viability of the practice. Prepares and executes budget; monitors and approves payroll, ordering of supplies, and inventory. Also ensures accurate charge capture.
Provides exceptional leadership and promotes teamwork and collaboration. Creates an environment that supports high employee and physician engagement. Strategically selects, onboards, continuously develops, rewards, retains, and provides transparent performance feedback to all staff, leaders, and providers. Maintains competencies to function in any of the staff roles as needed in order to support efficient operations.
Ensures compliance for various accrediting bodies and government agencies and performs all necessary reviews, audits, education, and training to maintain compliant status. Serves as the compliance liaison for the practice.
Collaborates with marketing to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support desired brand positioning. Partner with Marketing and others to support location, provider and/or specialty promotion.
Continuously monitors the operations and workflow and revises operational procedures as necessary, in alignment with system practices, to ensure efficiency and drive extraordinary results. Constantly identifies and implements areas for improvement and efficiencies including identified quality indicators. Develops and maintains a culture of safety in order to prevent or reduce errors and improve quality for patients, providers, and staff.
Provides highest level of patient experience by ensuring data is monitored on a regular basis and staff are constantly exhibiting behaviors and services that our patients expect and deserve. Partner with the Patient Experience Team to optimize the patient experience and lead by example creating a personalized experience for customers. Proactively leads service recovery activities.
Determines physical maintenance and equipment needs and repairs and coordinates with internal or external resources. Resolves problems on a daytoday basis to ensure the environment supports our employee's engagement and meets our patients' expectations.
Performs other duties as assigned.

Facility:

HH

Med Grp Primary Care Department:
Med Group-

Saguaro Work Hours:
M-F 8a-5p