Claims Examiner - Newark, United States - Prudential

Prudential

Verified Company

Newark, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job Classification:
Operations - Insurance Operations

The Office of Servicemembers' Group Life Insurance (OSGLI) administers the Servicemembers' Group Life Insurance program (SGLI). SGLI offers life insurance products to activeduty service members, Veterans, and their families. Prudential has been aiding our service members since 1965.

Prudential has been ranked by G.I. Jobs Magazine as a "Top 100 Military Friendly Employer" and we encourage veterans to apply.

Essential Job Functions
Manage a book of pending claims through effective time management to ensure timely payments.
Approve and deny claim payments within authorization limits.
Render decisions on disability extension requests and traumatic injury claims within authorization limits
Obtain necessary information for claim decisions from various sources including, but not limited to, the Veterans Administration, branches of service, beneficiaries, attorneys, and police departments.
Correspond with claimants, law department, underwriting, Casualty Assistance Officers, attorneys, the Veterans Administration, and other interested parties through the life of a claim.
Prioritize work to ensure meeting of performance standards.
Other duties as assigned.
Qualifications/Position requirements:
Bachelor's degree, or equivalent military experience, preferred.
2 to 5 years of claims management experience, preferred.
Strong customer focus skills with high ability to empathize with customers.
Ability to learn and retain a large amount of technical information.
Ability to analyze data on claims and make appropriate claim decisions.
Strong problem solving, strategic thinking and analytical skills.
Ability to prepare replies to claim inquiries.
Proven selfmotivation skills.
Excellent oral and written communications skills.
Partnership skills with an ability to excel in a team environment and be a team player, as well as work well independently.
Ability to prioritize work and excel in a fastpaced, metric driven environment.
Excellent time management and organizational skills.
Attention to details a must.
Ability to work overtime based on work volumes.
Prudential welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
Additional Requirements:
This position will have the ability to work remotely, therefore new hires must be able to provide the following & all new hires who work remotely will be held accountable to these standards:
Subscribe to internet service provider plan with at least 25 Mbps download speeds. You must be willing to troubleshoot any issues or outages with your home internet service, contacting your service provider as necessary.
Must have the capability to handle calls with a cell phone (would need to have unlimited data and minutes) or a landline. Your personal phone number will not be identified to customers.
Quiet area in your home with mínimal distractions and noise free.
Reliability and Dependability throughout our extensive training program is required.
At Prudential, you can:
Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning, gigs, and job opportunities. We offer a suite of services including 1:1 Career advice, on demand resources and networking to propel your career forward.
We're a global organization, full of outstandingly dedicated people who aren't afraid to think differently, challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients, customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work, offering flexibility, while delivering on our Purpose.
What we offer you:
Market competitive base salaries, with a yearly bonus potential at every level
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
Retirement plans: 401(k) plan with company match (up to 4%)
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations.
To find out more about our Total Reward package, visit
Work Life Balance