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    Sales Associate - Honolulu, United States - Paradise Flooring

    Paradise Flooring
    Paradise Flooring Honolulu, United States

    6 days ago

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    Description

    Job Description

    Job Description

    Job Summary

    We are seeking a dynamic and customer-focused Flooring Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional service to customers looking to purchase flooring products for their homes or businesses. Your expertise in materials and installation methods will be essential in guiding customers through the selection process, answering their questions, and ensuring they find the perfect flooring solution that meets their needs and preferences. This role involves engaging with clients, providing product knowledge, closing sales, and contributing to the overall success of our flooring team

    Core Responsibilities

    · Welcome and greet customers in person, over the phone, or electronically, learn about their project and needs, and help guide them to their perfect floor.

    · Develop a deep understanding of the various floor coverings and related materials and stay up-to-date with the latest trends, technologies, and installation techniques.

    · Engage with clients in a courteous, friendly, and professional manner. Actively listen to customers' flooring requirements and assist in selecting the right flooring products based on their preferences, budget, and specific needs. Provide guidance on color coordination, material durability, and maintenance requirements.

    · Build relationships with associated design professionals, contractors, property managers, realtors, and other partners to increase likelihood of referrals and repeat business.

    · Input data into the Customer Relationship Management (CRM) system.

    · Generate estimates, process customer orders and handle payment transactions. Ensure that the necessary paperwork and documentation are completed accurately.

    · Coordinate with installer as needed and track the progress of Customer's projects and ensure material arrives on schedule.

    · Maintain the appearance and organization of the flooring showroom. Ensure that all samples and displays are well-maintained, clean, and up-to-date. Assist with other internal projects and tasks as needed.

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