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Sales Associate - Honolulu, United States - Mana
Description
**Sales Associate / Sales Support (On Call)**
Honolulu, Hawaii | Seasonal **Role Summary:**
The Sales Associate / Sales Support plays an important role both on and off the sales floor as they assist with being the direct link between the product and the customer, and also assists with inventory management and e-commerce tasks behind the scenes.
As a sales associate, you will be in charge of selling products from various Mana Up companies at our retail location, House of Mana Up, in Royal Hawaiian Shopping Center.
As a sales support, you will be responsible for offloading stock deliveries, processing e-commerce orders, locating merchandise, packaging orders for shipment, and tracking fulfillment in our Shopify E-commerce system.
**Responsibilities:**
Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
Be well prepared with product knowledge on Mana Up and the featured companies to answer questions
Operate cash registers/Shopify POS system, manage financial transactions, and balance drawers.
Achieve established goals.
Direct customers to merchandise within the store.
Increase in store sales.
Superior product knowledge.
Maintain an orderly appearance throughout the sales floor and back of house.
Introduce promotions, opportunities, and special product information to customers.
Cross-sell products to increase purchase amounts.
Fulfill e-commerce orders with accuracy and efficiency
Control inventory within a retail setting
Maintain inventory protocol and procedures
Offloading delivery trucks transporting merchandise into the warehouse.
Increase or maintain a companys profits through inventory control
Be well prepared with product knowledge on Mana Up and the featured companies to answer questions
Build and package gift sets
Openly communicate call outs/concerns on product levels
**Qualifications:**
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
Retail sales experience preferred
Experience with Inventory Management, Merchandising, and Ecommerce
Proficient user of MS Office and Google Applications
Interpersonal and communication skills
Problem-solving attitude
Flexibility to work in shifts
Excellent organizational skills and attention to detail
Ability to stand and walk for extended periods of time
Ability to lift at least 40 lbs
Ability to speak Native Hawaiian, Japanese, Chinese, and/or Korean is a plus
About Mana Up:
Mana Up is an initiative to build Hawaiis next 100 product companies earning $10 million or more in annual revenue. Mana Up has a 6 month accelerator program to help Hawaii product entrepreneurs to scale their businesses. Mana Ups title partner is Kamehameha Schools, founding partner DFS Hawaii, exclusive airline partner is Hawaiian Airlines, joined by Voyager partners Ulupono Initiative, American Savings Bank, Castle & Cooke, Dole Plantation, Kaiser Permanente Hawaii, UHA Health, Pineapple Tweed PR & Marketing, Hawaii Technology Development Corporation (HTDC) and INNOVATE Hawaii.
House of Mana Up is a retail experience that shines the spotlight on the unique stories of Hawaiis rising entrepreneurs and the premium brands they've built. We feature products from our local makers and artisans that represent their individual narratives. Many of the entrepreneurs featured at House of Mana Up have been recognized internationally for their products' high quality or innovation.
