Vice President Operations - Allentown, United States - Lehigh Valley Health Network

Mark Lane

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Mark Lane

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Description

Join a team that delivers excellence.


Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.


Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience.

Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years.

We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.

Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital

  • Hazleton, and Lehigh Valley Hospital
  • Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.


Summary

Job Duties

  • Primary Functions:
  • Ensures access is maintained through proper staffing, working with leadership on clinical resource availability, optimizing and maintaining templates that provide maximal access.
  • Drives achievement of Service Line operational goals, by collaborating with appropriate Service Lines, network, and nursing colleagues maintaining the focus on the patient experience and operational effectiveness.
  • Provides operational leadership for delivery of services in practices, clinics, ambulatory programs and facilities within the Service Lines.
  • Ensures that Service Line operations provide optimal efficiency, utilization of resources, and provides a patient centric experience.
  • Partners with clinical and senior leadership to support the evolution of care delivery models within the Service Lines and incorporate valuebased care to meet the needs of patients.
  • Responsible for performance outcomes focused on quality, affordability, patient and colleague experience.
  • Assesses individual performance and, in collaboration with leaders, defines areas for growth and provides opportunities for development.
  • Works with appropriate LVPG resources such as finance, professional services, provider recruiting and others to ensure necessary physician and support services are integrated under the Service Lines.
  • Monitors and reports out on significant KPIs to ensure that Service Line operations remain within established fiscal and operational parameters.
  • Supports growth initiatives and partners in the development of business plans for proposed new programs, equipment, locations and services.
  • Develops and secures approval of fiscal year operating and capital budgets.
  • Implements and interprets operating policies, procedures, and programs established by the Board and the senior management staff.
  • Identifies recruitment needs and makes recommendations to Human Resources to address same.
  • Participates in strategic planning and contributes ideas/innovation, anticipating market needs.
  • Assumes responsibility for stated projects or functions.


  • Standard Expectations:

  • Provides oversight of Finance and P/L across assigned departments and practices including budget management, revenue cycle optimization, expense reduction, and value analysis
  • Ensures Operational Efficiency across all assigned lines of service
  • Maintains compliance with all regulatory requirements, minimizes legal risk, and prepares for audits and inspections
  • Maintains all contractual Employer/Payor Relationships
  • Develop Capital Plans and provide adequate facilities to serve existing and new development
  • Leads Colleague performance management Talent Management & Development across assigned departments
  • Maintains Supply Chain, conducts value analysis
  • Leverages technology to improve patient care, and expand virtual care options


  • Shared Accountabilities:

  • Advance Service Line Strategy & Operating Model, collaborate across the network to set goals, operationalize initiatives and improve care alignment
  • Increase market share and drive growth. Collaborate and manage mergers and acquisitions
  • Advance Program Development initiatives across the network in collaboration with leadership
  • Collaborate across the network to drive innovation initiatives that improve the valuebased care model
  • Drive HRO Culture
  • Performance Excellence and Continuous Improvement
  • Lead Service Line operational results

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