Service Clerk for Parts Department - Ivyland, United States - Reliable Equipment & Service Co Inc
Description
Reliable Equipment in Warminster is looking for a full-time Service Clerk for our Parts Department.
The Service Clerk is responsible for identifying, ordering, sourcing, and receiving parts, assisting with inventory control, department profitability and customer satisfaction.
Responsibilities:
- Provide quotes, drawings and other reference materials for spare parts and new equipment projects (Equipment Orders).
- Research parts information using Project Folders, Archived information, and blueprints; this can also require physical handling of parts and interacting with other departments such as Service, Engineering, Repairs, and the Test Lab.
- Work with Purchasing and Production to ensure timely shipment of parts orders, expediting as necessary.
- Process documentation required to initiate additional activity to fulfill customer requirements.
- Engage with freight shipping companies (i.e., UPS, Federal Express) to track shipments, provide proof of delivery and assist with claims for damaged or misshipped parts orders.
- Maintains proper inventory level.
- Orders parts.
- Pricing parts.
- Works with direct supervisor to ensure department profitability.
- Ensures recordkeeping is accurate and up to date.
- Assists with merchandising and displays.
- Maintains good working relationship with factory(s).
- Assists supervisor with annual physical inventory.
- Maintains effective employee relations.
- Maintains an organized, clean, and safe work area.
- Participates in required training.
- Follows Safeguards rules and regulations.
- Complies with Company policies and procedures.
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
- Perform other duties as assigned.
Qualifications:
- High school diploma or equivalent required
- Must be reliable and dependable with a strong work ethic.
- Strong computer skills including Microsoft Office
- Strong decision making and problemsolving skills.
- Excellent verbal and written communication skills as well as telephone manner.
- Prior experience working in a manufacturing environment preferred but not required.
- At least 3 years? experience in the Parts Dept.
- Sage X3 experience is a plus.
- Ability to work as a team player.
- Attentive to detail and organized.
Benefits:
Reliable Equipment offers a competitive benefits package which includes Medical, Dental, Vision, 401K with company match, STD, LTD, Life Insurance, FSA, paid time off and much more.
To Apply:
Please submit your resume with salary requirements.
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