Service Clerk for Parts Department - Ivyland, United States - Reliable Equipment & Service Co Inc

Mark Lane

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Mark Lane

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Description
Reliable Equipment in Warminster is looking for a full-time Service Clerk for our Parts Department.


The Service Clerk is responsible for identifying, ordering, sourcing, and receiving parts, assisting with inventory control, department profitability and customer satisfaction.


Responsibilities:


  • Provide quotes, drawings and other reference materials for spare parts and new equipment projects (Equipment Orders).
  • Research parts information using Project Folders, Archived information, and blueprints; this can also require physical handling of parts and interacting with other departments such as Service, Engineering, Repairs, and the Test Lab.
  • Work with Purchasing and Production to ensure timely shipment of parts orders, expediting as necessary.
  • Process documentation required to initiate additional activity to fulfill customer requirements.
  • Engage with freight shipping companies (i.e., UPS, Federal Express) to track shipments, provide proof of delivery and assist with claims for damaged or misshipped parts orders.
  • Maintains proper inventory level.
  • Orders parts.
  • Pricing parts.
  • Works with direct supervisor to ensure department profitability.
  • Ensures recordkeeping is accurate and up to date.
  • Assists with merchandising and displays.
  • Maintains good working relationship with factory(s).
  • Assists supervisor with annual physical inventory.
  • Maintains effective employee relations.
  • Maintains an organized, clean, and safe work area.
  • Participates in required training.
  • Follows Safeguards rules and regulations.
  • Complies with Company policies and procedures.
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
  • Perform other duties as assigned.

Qualifications:


  • High school diploma or equivalent required
  • Must be reliable and dependable with a strong work ethic.
  • Strong computer skills including Microsoft Office
  • Strong decision making and problemsolving skills.
  • Excellent verbal and written communication skills as well as telephone manner.
  • Prior experience working in a manufacturing environment preferred but not required.
  • At least 3 years? experience in the Parts Dept.
  • Sage X3 experience is a plus.
  • Ability to work as a team player.
  • Attentive to detail and organized.

Benefits:


Reliable Equipment offers a competitive benefits package which includes Medical, Dental, Vision, 401K with company match, STD, LTD, Life Insurance, FSA, paid time off and much more.


To Apply:
Please submit your resume with salary requirements.

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