Service Center Representative - Northlake, United States - PRO TRANS INTERNATIONAL

Description

The Customer Service Representative:

The Customer Service Representative will be responsible for working in a fast-paced, customer service environment. In this role, you will be assisting with various elements of logistics and transportation.

You will need to have the ability to prioritize multiple tasks, be a good listener with excellent attention to detail, and be someone that is professional and able to build strong working relationships with our customers and drivers.

We are looking for individuals that want to drive their career and be a part of network. You will be a key player in our facility and a driver of business.


What We Offer:

• Full Time Benefits (Medical, Dental, Vision, Life).
• 401(k) plan.
• Flexible spending account.

• Generous Paid Time

• Off.
• Tuition Reimbursement.
• And MORE

Essential Duties and Responsibilities:

• Receives and processes all incoming freight, examines freight for damage, maintains inventory management, cycle counts, inventory accuracy
• Verify part numbers, count boxes, and skids as necessary, verify correct paperwork and bar coding, matches trailer number with load
• Actively identifies and pursues innovative logistics approaches and makes recommendations based on analysis or information.
• Consistently provides exceptional customer service to multiple customers based upon process analysis.
• Utilizes computer techniques for analysis, simulation or information systems, and documentation.
• Identifies and implements continual improvement initiatives to enhance the performance of the position, team, and company.
• Perform dock checks as assigned.

Education and/or Experience:

• High School diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of basic computer programs
• Previous experience in a customer service environment.
• Previous experience in a logistics environment is preferred, but not required.