Project Analyst - Pomona, United States - Bridgewater Consulting Group

Bridgewater Consulting Group
Bridgewater Consulting Group
Verified Company
Pomona, United States

4 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position:
Project Analyst 3

Location:
Hybrid - Pomona, CA, 91768

Responsibilities:


  • Gather and analyze data related to VM Customer Engagement business functions to ensure that performance metrics, goals, and organizational initiatives are achieved.
  • Provide analytical data support to the VOC, tier 1 corporate goal.
  • Participate in and contribute to various projects related to operations and projects to enhance VM Customer Engagement performance and improve processes and procedures.
  • Create business tools enabling efficiencies by streamlining manual processes through automation.
  • Provide customer escalation support by demonstrating negotiation skills for mitigation of vegetation compliance.
  • Partners with VM Business Readiness on the deployment of operational analytics, tools, and processes that support VM preestablished corporatelevel performance goals.
  • Support efforts in the implementation of compliance, benchmarking, continuous improvement, and other VM efforts.
  • Develop and assist with the creation and delivery of presentations to various levels of management, in support of VM and goals.
  • Perform other duties and responsibilities as assigned.

Required:


  • B. Associate's Degree
  • 5 years' experience in data analysis including performance metrics, customer service metrics, goals, and organizational initiatives.
  • Experience with streamlining manual processes through automation.
  • Experience in utility vegetation operations workflow processes and programs.
  • Skilled experience in Microsoft Excel, PowerPoint, and Visio.

Job Types:
Full-time, Contract


Pay:
$39.58 per hour


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Monday to Friday

Education:


  • Associate (required)

Experience:

- gather and analyze data: 5 years (required)
- streamlining manual processes through automation: 5 years (required)
- utility vegetation operations workflow processes & programs: 5 years (required)

  • Microsoft Excel, PowerPoint, and Visio: 5 years (required)

Ability to Relocate:

  • Pomona, CA 91768: Relocate before starting work (required)

Work Location:
Hybrid remote in Pomona, CA 91768
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