Night Audit - Austin, United States - Aloft Austin Downtown Austin

Aloft Austin Downtown Austin Austin, United States

1 week ago

Description

Summary:

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country's best cities to live.

We know that the hospitality business, like life, is how you make people feel. That's where you come in.

You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Responsibilities
What You'll Do

A Night Auditor will assist guests efficiently, courteously, and professionally in all front desk related functions
Provide excellent guest service
Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds
Consistently follow all credit, cash-handling, and accounting procedures
Run various audits and reports and record all revenues and statistics accurately
Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures
Maintain privacy and confidentiality of all guest and hotel information
Effectively respond to and resolve guest concerns or complaints
Respond to emergency situations
Perform other duties as assigned

What You'll Bring

A Night Auditor will have a passion for customer service
Ability to work independently while supporting hotel operations
Strong attention to detail and organization skills
Previous hospitality experience is preferred, but not required
A willingness to work nights, weekends, and holidays as necessary
The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time

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