Service Operations Supervisor - Orange County, CA, United States - Circuit

Circuit

Verified Company

Orange County, CA, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

:

Circuit is expanding in Los Angeles/Orange Counties and is in search of an experienced Market Supervisor to grow with us

Who Are We?
Circuit's ultimate goal is to reduce congestion and its harmful effects on the environment and our quality of life.

We do this by getting people out of their cars for short trips, encouraging visitors to park once, and by making connections to existing mass transit hubs.

We work with innovative cities and forward-thinking advertising partners to offer electric shuttles that make mobility easier, smarter, more affordable, and fun.

What Do We Value?
Circuit is built by energetic team members from diverse backgrounds.

Every mile makes a difference at Circuit:

we tackle big challenges in small steps. Circuit employs hard-working individuals who are passionate about changing the world one ride at a time. We maintain a flexible work environment with a warm and welcoming company culture.

What will you be doing?
The Market Supervisor will supervise the daily operations by monitoring employee performance, identifying safety issues, and addressing operational needs.

Responsibilities include but are not limited to:

Oversee a team of drivers; scheduling, performance management and safety monitoring.
Effectively and frequently communicate with location staff and support team members.
Implement, promote and adhere to company policies and procedures.
Daily, weekly and monthly review of key operational metrics.
Interview, hire, train and mentor location staff.
Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
Hold the driver team accountable to our high customer service and safety standards.

Requirements:

-
Must have ability to regularly work weekends; exact schedule TBD

Ability to travel across LA, Long Beach and Orange County & work on location
25 years experience in mobility preferred
2 years supervisory or management experience preferred
Ability to pass our driving and background record check
Must be able to work independently and have strong written and verbal skills
Experience managing in a fastpaced environment
Experience in scheduling and personnel management and training
Ability to create basic spreadsheets and understand data visualizations
Knowledge of Google Suite and Slack a plus

What we offer

Starting salary range of $67,000$80,000 annually (based on multiple factors including industry specific experience, leadership experience and background)
Medical, Dental and Vision Benefits
Paid Time Off & Holiday Pay
Professional Development
Flexible work environment

Additional Requirements

This is a very active role that will require standing, sitting, standing, walking and the ability to drive and ride in our fleet of vehicles as needed.

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