Front Desk Agent - Tampa, United States - Crestview Management, LLC
Description
Front Desk Agent:
A Front Desk Agent is responsible for providing excellent customer service to guests and visitors. They are the first point of contact for guests and must ensure that their experience is positive and memorable.
Responsibilities:
- Greet guests and visitors in a friendly and professional manner
- Check guests in and out of the hotel
- Provide information about hotel amenities and services
- Handle guest complaints and resolve issues
- Maintain a clean and organized front desk area
- Assist with other duties as assigned by management
Skills:
- Excellent customer service skills
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks
- Attention to detail
- Proficient in Microsoft Office and other computer programs
- Experience with front desk operations
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