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    Quality Manager - Morristown, United States - Alinestaffing

    Alinestaffing
    Alinestaffing Morristown, United States

    3 weeks ago

    Default job background
    Description
    Job Purpose

    The Quality Manager is the leading Quality Management authority for the site, responsible for instituting, maintaining, monitoring, auditing,

    and improving quality management practices and procedures to ensure the quality of goods being produced. This includes analyzing

    specifications and statistical data to develop procedures to meet both internal and external expectations to ensure internal processes and

    metrics are aligned to create the highest product quality. This position will lead efforts in exploring, initiating, developing, and validating

    opportunities in quality improvements and cost savings. Will also facilitate the qualification process for alternative sources of supply as they

    relate to our supply chain. Mentor personnel in the use of statistics, customer requirements and advanced quality systems, plus identifying,

    and removing waste to reduce the total cost of quality. Performs all other duties as requested.

    The Quality Manager reports directly to the Plant Manager at MGS Morristown, with a functional dotted line to the Regional Quality Director

    of Americas.

    Job Responsibilities

    Hold monthly quality meetings (one hour max. on average) involving all lab technicians. Reviewing progress of KPI's, standardization activities (i.e., use of C-Pro, standardized system procedures, etc.), customer complaints, supplier issues, CA status of NCMR's, etc
    Registrations – Maintain good relations with the company's registrar LRQA and representation of the facility as Management Representative, managing the company's certifications with the EH&S North America Manager
    Quality Manuals – Ensure that the site combined system manual is maintain and kept current through applicable revisions when needed
    C-Pro (e-QMS) – Continue to support and direct the effective execution of Compliant-Pro for all aspects of Document Control, SCAR's, Audits, NCMR's, CAR's, Customer Complaints and Temporary work instructions, taking direction from Global

    Performance Audits – Plan yearly audit plans for internal and select suppliers working with Plant Manager and Purchasing Manager on high risk suppliers or new business process.

    Provide reports and follow up on findings
    Key Performance Indicators (KPI's) – Assure the effective implementation, maintenance, and on-time reporting of MGS KPI's biweekly and monthly
    Sales Interaction – Promote the company image and detect issues in need of improvement (e.g., attend sales meetings and solicit feedback when needed)
    Customer Contact - Interact with key customers as required (i.e., listen to their concerns and follow-up, promote the company, and coordinate agreements on quality matters)
    Cost Control - Recommend/initiate cost control measures through operational efficiencies and improvement efforts.
    Budgets – Support and assist in annual budgets for MGS Lab activities
    Travel – Travel to suppliers for audits, and quarterly supplier reviews
    Responsible for working within the Operations and QA functions throughout MPS (Global, Regional, and Facility levels). The position interacts with R&D, Operations, Technical, and Admin functions of all MPS Businesses within
    This position has many direct interactions with outside external organizations and functions such as customers, LRQA, Suppliers/Vendors, etc
    Interviewing, hiring, training, directing, rewarding, and disciplining, developing an ongoing performance plan, and appraising the performance of all direct and functional reports
    Addressing employee inquiries, complaints and resolving problems by using appropriate resources/other departments to achieve results/answers
    Leads, motivates, and develops personnel
    The Quality Manager must maintain good business relationships with leadership of the various regional and global locations and assist in developing and executing plans to achieve goals

    Requirements

    Membership in professional Quality Assurance Organization(s) preferred.
    Certification as a Quality Manager (CQM), Quality Engineer (CQE) and/or Quality Auditor (CQA) is preferred, including lead auditor training for ISO 9001:2015
    5 years minimum managerial experience in Quality
    Knowledge of quality systems, comfortable with change management, experience in SOP development and implementation

    Education

    Four-year Business or Technical Degree or equivalent

    ob Purpose

    The Quality Manager is the leading Quality Management authority for the site, responsible for instituting, maintaining, monitoring, auditing,

    and improving quality management practices and procedures to ensure the quality of goods being produced. This includes analyzing

    specifications and statistical data to develop procedures to meet both internal and external expectations to ensure internal processes and

    metrics are aligned to create the highest product quality. This position will lead efforts in exploring, initiating, developing, and validating

    opportunities in quality improvements and cost savings. Will also facilitate the qualification process for alternative sources of supply as they

    relate to our supply chain. Mentor personnel in the use of statistics, customer requirements and advanced quality systems, plus identifying,

    and removing waste to reduce the total cost of quality. Performs all other duties as requested.

    The Quality Manager reports directly to the Plant Manager at MGS Morristown, with a functional dotted line to the Regional Quality Director

    of Americas.

    Requirements

    Membership in professional Quality Assurance Organization(s) preferred.
    Certification as a Quality Manager (CQM), Quality Engineer (CQE) and/or Quality Auditor (CQA) is preferred, including lead auditor training for ISO 9001:2015
    5 years minimum managerial experience in Quality
    Knowledge of quality systems, comfortable with change management, experience in SOP development and implementation

    Education

    Four-year Business or Technical Degree or equivalent

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