Office Coordinator - Bridgewater, United States - Hunterdon Health
Description
JOB SUMMARY - It is most important that this individual have excellent peoplehandling skills, a high degree of accuracy in obtaining and recording information, and
good organizational skills. Someone, who can develop cooperative bonds with surgeon's
offices to achieve maximum utilization of the Center. Must pay attention to details, so
that through the scheduling process, utilization of staff, equipment, and available time are
maximized. Must have the ability to resolve problems (if dealing with a difficult case).
May be delegated additional responsibilities or special assignments by the Administrator
or Business Office Manager.
JOB SPECIFICATIONS - Must be a high school graduate. Minimum of two years of
secretary, ward clerical or surgical experience required. Employee must exhibit good
knowledge of surgical terminology. Must be physically and emotionally capable of
performing responsibilities of position. Bilingual
- English/Spanish is preferred. Must be
JOB REQUIREMENTS - Must have good communication and interpersonal skills.
Maintain professional appearance. Physical demands require employee to stand, walk, sit
and answer the phone-or make phone calls for extended periods of time. Reasonable
accommodations may be made to enable individuals to perform essential functions.
JOB BEHAVIORS - Must adhere to Center's Code of Conduct Policy. Demonstrate
ability to work as a team member and to communicate directly and professionally
according to the chain of commands. Must be flexible reliable, productive, patient
- oriented, and self motivated.
JOB RESPONSIBILITIES:
- Receives, screens, and routes incoming calls in a professional manner.
- Knows and adheres to all policies of the Center.
- Greets and registers all incoming patients in a timely manner.
- Verifies all information on registration forms and gets patient signatures. Makes
- Make copies of insurance cards, living wills if applicable.
- Verifies correct spelling of patient name in the records, if misspelled make
- Assemble patient's charts prior to surgery.
- Completes OTC payment journals for patient and incoming mail payments.
- Processing of credit card.
- Informs preop nurses and administration if a patient has not shown up or late
- Scans all necessary documents prior to procedure and pathology reports after
- Enters patient information into computer if needed.
- Maintains master schedule for the Center.
- Moves cases from Case Coordination to the master schedule, coordinate
between:
doctors, office staff, management to ensure availability of equipment.
- Handles cancelations, and keep record of canceled procedures.
- Medical records: Send out requests for attorneys, maintain a log of what is sent
patient confidentiality.
- Maintains office supplies and notifies materials manager of needs.
- Informs Business Office Manager/Administrator of applicable daytoday
- Be familiar with and answer any questions regarding centers forms.
- Collects daily mail.
- At times when requested by the administration working hours may change and
REPORTING RELATIONSHIPS - Communication between the scheduling
coordinator and the Business Office Manager will ensure that concerns or questions
regarding documentation compliancy are met. Report directly to the Business Office
Manager, and Administrator.
Location:
Bridgewater Ambulatory Surgery Center
Schedule:
Full-time, Day shift, Full Time, 40 hours per week, Mon-Fri
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