Relationship Manager - Tampa, United States - Team Select Home Care
Description
Overview:
-
This is an in-office position working Monday
- Friday, 9am 5pm in an office in the Tampa, FL area.
We believe our people and culture genuinely make us unique and are the foundation for our leadership in the healthcare space.
We focus on promoting a collaborative environment that differentiates us and has allowed us to be recognized as a Best Place to Work and Home Care Elite Top Agency.
Join our growing Team Select Family and discover a dynamic company where you're able to make a positive impact. We encourage you to inquire about becoming a part of our teamTeam Select Home Care is looking for a Relationship Manager to join our Team Select family. The Relationship manager will work with both internal staff and patients and their families. They will also assist with payroll and scheduling of our field staff. The Relationship Manager will report directly to the Director of Operations.
- Manage case load of 1520 members.
- Maintain a current awareness of the open positions for field staff in collaboration with Director of Nursing, Director of Operations, and scheduling department.
- Maintain relationships with clients and employees and promote harmonious interpersonal relationships.
- Maintain strict confidentiality on patient, agency, and employee matters.
- Coordinate visit schedule for all field staff by staffing case for 60day periods (or as ordered) with all applicable disciplines.
- Ensure that all schedules are being followed and all documentation is submitted (missed visits, PRN visits and more).
- Schedule only as directed by physician orders.
- Attend weekly case conference at Director of Nursing's request.
- Reconcile schedules with clinical itinerary records and perform computer system verification with the Administrative Assistant.
- Help with payroll reconciliation/preparation as directed by Director of Operations.
- Become a part of oncall rotation.
- Demonstrate an ability to identify problems and initiative to reach quality decisions.
- Willing to drive to visit clients for checkins.
The above statements reflect the general tasks considered necessary to describe the principal responsibilities of the job identified and will not be considered as a detailed description of all the work requirements that may be inherent in the position.
Requirements:
- Graduate of an accredited high school or equivalent.
- Have excellent clerical skills, i.e., writing, filing, typing.
FLN
Pay:
$40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Schedule:
- Monday to Friday
- On call
Supplemental pay types:
- Quarterly bonus
Experience:
- Staffing: 1 year (preferred)
Work Location:
In person
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