Host/Hostess - Fort Lauderdale, United States - Miller's Ale House

Miller's Ale House Fort Lauderdale, United States

4 weeks ago

Description

Work and Perks:

You being you makes us uniquely us

Almost always, youre the first person guests meet when they come to Millers Ale House. You make sure their experience starts perfect by setting the tone from the moment the door opens.

So what does it take to work with us?

We expect you to be you Throw in integrity, a relentless drive for excellence and a commitment to always doing whats right, and youve got our interest.

What we offer:

40% dining privilege
Fast-paced, fun environment
Open-door communication
Ability to advance your career
Health Benefits

Requirements and Qualifications:

Arrives to work on time as scheduled in full uniform
Holds the door for incoming and departing Guests
Greets and welcomes all Guests, job applicants and vendors in a warm and friendly manner
Seats Guests at tables in the restaurant or patio. Rotates seating with different servers to ensure even workloads for Servers, as well as ensure prompt service
When seating Guests, advises them of the servers name and daily specials
Provides Guests with silverware and menus
Assists servers in bussing dishes, sanitizing, and resetting tables
Works directly with other Front of house Team Members to ensure that all Guest requests are fulfilled in a timely manner
If the restaurant is on a wait, provides accurate wait times to Guests and recommends waiting area options (seating at the bar)
Answers incoming restaurant calls in a friendly, professional manner
Ensures that restrooms are kept clean and stocked
Maintains a neat and organized work area, as well as Blackboard Specials board
Ensures proper sanitation of work areas, including sweeping and mopping as needed
Completes opening and closing side work
Communicates with fellow Team Members and Management to keep one another informed
Notifies Management immediately of any potential issue with Guests, Team Members, and/or long wait times
Works and assists To Go station when assigned by Management

SAFETY & SANITATION

Washes hands every 30 minutes throughout the shift
Maintains clean and sanitized work areas
Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard

TEAMWORK, SKILLS AND EDUCATION

Supports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Members responsibility
Positively communicates with other Team Members and Management to keep one another informed
Provides exceptional service throughout the entire shift
Possesses strong communication skills and the ability to work alone as well as with a team
Ability to multitask and work in a fast-paced environment
Ability to work with numbers and handle cash
Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
Must be a minimum of 18 years of age unless otherwise dictated by state law
Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked

PHYSICAL DEMANDS

The Host/Hostess is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:

Remains standing and walking for extended periods of time
Reaching, bending, squatting, and lifting, up to 20 lbs., for short distances
Ability to work with varying noise levels
Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.

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