Server - Nashville, TN

Only for registered members Nashville, TN, United States

4 days ago

Job summary Job Overview Responsible for excellence in guest satisfaction serves food and/or beverages to the guests according to established standards and keeps dining area clean at all times by performing the following duties Position Description Possesses full knowledge of food and beverage products served and utilizes suggestive selling techniques Takes orders delivers food and beverage in a timely manner Ensures guests receive immediate friendly personalized service to build their intent to return Guides guests through menus answers questions thoroughly provides specific item suggestions information about the establishment Maintains positive guest satisfaction by exceeding service expectations Handles guest complaints directs them to a manager Operates point-of-sale system with high level of efficiency handles large amounts of currency Practices proper cash handling procedures addresses point-of-sale system after every transaction properly organizes money counts change back to guests follows appropriate checkout procedures Sets up breaks down equipment supplies Ensures floors are clean of debris at all times Maintains work areas organizes cleans service stations pre-busses tables as needed used glassware/plateware/silverware/etc Writes down all orders inputs them into point-of-sale system accurately Scrapes racks stacks glassware/plateware/silverware properly dishwashing area Acts as final check on quality of food beverage items before they served ensures appropriate garnishes condiments plates Assists management trains new Staff Members within department when applicable Completes opening running closing duties assigned Delivers carries without trays food beverage items own others tables sense urgency knows table numbers floor plans When necessary occasionally assists host person greeting seating guests Maintains high-level of knowledge regarding companys products happenings communicates properly guests establishes rapport with all guests through name recognition Notifies manager supervisor low inventory recommends new inventory communicates opportunities concerns Performs other duties tasks assigned determined management supervisors moves sense urgency Adheres responsible alcohol service established company policy Understands utilizes safety sanitation practices defined safety program reports accidents management Adheres companys policies procedures established Staff Member Handbook

Job description

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Server - Nashville, TN

Job description

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