Management Analyst Ii - Fairfax, United States - Fairfax County Government

Mark Lane

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Mark Lane

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Description

Salary
- $66, $110,173.86 Annually
Location

  • FAIRFAX (EJ32), VA
    Job Type
  • FT Salary W BN
    Job Number

Department

  • Tax Administration
    Opening Date
  • 04/13/2024
    Closing Date
  • 4/26/2024 11:59 PM Eastern
    Pay Grade
  • S24
    Posting Type
  • Open to General Public
    Job Announcement:

This position is located in the Central Information and Telecommunication (CIT) Section of the Personal Property and Business License Division and designated as a one stop service.

Under the direction of the assistant director in charge of the vehicle sections, this position manages the CIT Section. This includes the day-to-day operations and direct supervision of three supervisors and 30 AA IV staff. Plans, develops, hires, trains, and oversees the daily operations of the call center and the employees.


Note:

The assigned functional areas of this position are personnel management, customer service, tax dispute resolution, tax assessment, and/or operations management.


Illustrative Duties:

- (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)_

  • Performs a wide range of professional work in multiple administration functions within an organizational unit including analysis and project management;
  • May supervise administrative and paraprofessional staff;
  • Performs a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes;
  • Plans, develops, and implements comprehensive communication and education plans on programs and services for both county agencies and community organizations;
  • Assists with developing and conducting special studies and research initiatives, by designing survey instruments, gathering data and information from department staff, developing data analysis tools, conducting statistical analyses, initiating literature reviews, etc.;
  • Conducts analysis and reporting of quantitative and qualitative data in order to track and monitor various business process indicators;
  • Serves as the pointperson and liaison within the department and with central county departments regarding a designated program and functional areas of responsibility;
  • Prepares reports and presentations of analysis and findings.

Required Knowledge Skills and Abilities:

- (The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)_

  • Knowledge of the mission, goals and objectives of the organizational unit, program or activities to which incumbent is assigned;
  • Knowledge of the principles, practices, and techniques relating to various functional areas of business operation (e.g., personnel, budgeting and financial management, contract administration and management);
  • Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services;
  • Ability to identify and describe a range of possible solutions for solving business problems;
  • Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze and present data;
  • Ability to train, lead, and/or supervise paraprofessional staff.

Employment Standards:


MINIMUM QUALIFICATIONS:

Any combination of education, experience, and training equivalent to the following:

  • (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")_

Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area; plus two years of professional work experience within the functional area.


NECESSARY SPECIAL REQUIREMENTS:


The appointee to this position will be required to complete a criminal background check and a credit check to the satisfaction of the employer.

This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)


PREFERRED QUALIFICATIONS:


  • Direct supervisory experience overseeing, monitoring, and directing the work of others.
  • Knowledge and experience of state and County codes related to personal property assessments, and other applicable exemptions.
  • Ability to monitor, review, and analyze changes to the tax law and changes to the work process to ensure accuracy of the agency's web pages pertinent to the tax facts.
  • Experience working with tax administration and/or tax compliance.
  • Ability to serve as an agency point of contact with state officials, citizens, other DTA divisions and County agencies on state and local tax issues.
  • Ability to show initiative and resolve issues with mínimal supervision in a

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