Service Shop Scheduler - Elkhart, United States - Grand Design RV

Grand Design RV

Verified Company

Elkhart, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Grand Design RV is currently sourcing a
_Service Shop Scheduler__ _to support and assist various internal departments with scheduling service factory appointments in our Service Center.

Founded in 2012, Grand Design has become one of the fastest-growing RV brands in history and is consistently rated among the highest quality RV manufacturers in North America.

Case in point? August 2023 was cause for celebration after Grand Design produced its 250,000th recreational vehicle.

_"Reaching this mark is not just a testament to the hard work and vision of our incredible team, but it is also a reflection of the trust and loyalty our customers have placed in us,"_ (Don Clark, President and CEO).

- "We strive for nothing less than customers for life.

" _As our journey continues, Grand Design remains focused on its mission:

to lead the industry in quality and innovation, while fostering a family-like connection among our team members, customers, and dealers.

That's our story and our journey. What's yours?

If you are interested in the
_Scheduler _position you will:

Key Areas of Responsibility

Schedule factory service appointments
Create various internal reports
Review bill of materials (BOM) and prints Communicate and collaborate with other departments within the company

Education & Experience

High School diploma or equivalent
RV knowledge preferred
Computer experience
Ability to resolve conflicts and multitask
Time management skills
Excellent communication, organization, and documentation skills

Physical Demands

Ability to sit or stand for long periods
Walk short distances to communicate with support staff, technicians and shop foremen
Positive attitude and ability to work as a team

Our Core Values:

-
Gratitude

Safely serving team members and our communities through humility and empathy to make our company, communities, and world a better place.

-
Respect

Acting with integrity and transparency because believing in each other is the building block for all other relationships.

-
Accountability

Holding each other to the highest expectations in all we say and do.

- i
Nnovation

Striving to be industryleading with our people, processes, and products.

-
Drive

Determined to exceed the expectations of our team members, vendors, dealers, and retail customers.

At Grand Design, we believe ALL people are leaders and hold each other accountable to high expectations.

Leadership Expectations:

-
Connect with Purpose
- _ Be inclusive_; seek out different perspectives.
- _ Focus on the Customer_; put yourself in the customer's shoes.
- _ Communicate Clearly_; say what needs to be said and listen.
-
Execute with Excellence
- _ Explore Possibilities_; ask, "What if?" and embrace new ideas.
- _ Set Direction_; prioritize, plan, and align; balance thinking and action.
- _ Drive Results_; get the right things done; work with a sense of urgency.
-
Build the Future
- _ Transform the Road Ahead_; anticipate opportunities; seek new opportunities for continuous improvement.
- _ Navigate Change_; be agile and flexible; take on new challenges.
- _ Inspire Growth_; help each other improve; commit to personal development.

Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
Health Savings Account (HSA)
401(k) with match
Employee Stock Purchase Program
Tuition Reimbursement
Holiday and Vacation Pay

Grand Design is an
Equal
Opportunity
Employer.