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    Director - Communications Consultant, Strategic Market - Westlake, United States - Fidelity TalentSource LLC

    Fidelity TalentSource LLC
    Fidelity TalentSource LLC Westlake, United States

    13 hours ago

    Fidelity TalentSource LLC background
    Sales
    Description

    Job Description:

    Join our team at Fidelity Investments as a Communications Consultant and play a key role in delivering crucial information to our clients' employees. Your main responsibilities will involve creating top-notch communication materials through various channels, specifically focusing on Defined Contribution plan communications and promoting participant engagement through Fidelity's Financial Wellness and Education resources. Be part of our Strategic market serving our largest clients with over $1B in plan assets.

    The Experience You Should Have:

    • Expertise in employee benefits communications and/or financial services preferred
    • Client consultation experience
    • 5+ years developing communication strategies
    • Preferably hold FINRA Series 7 and 63 licenses (or be willing to obtain them within 90 days)

    Your Role's Objective:

    As a Communications Consultant, your main goal is to boost participant engagement with Fidelity's educational resources, marketing campaigns, tools, and workshops to help individuals make informed financial decisions. You will work closely with our clients to create communication and education strategies that align with their objectives and participant requirements.

    Responsibilities:

    • Oversee the development and distribution of communications related to 401k plans and various Fidelity products and services
    • Ensure compliance with FINRA and DOL regulations when sending out regulatory mailings
    • Analyze data from internal sources to identify opportunities at the plan level and transform them into actionable plans
    • Act as a bridge between the marketing team and clients to ensure understanding and approval of marketing campaigns before launch
    • Communicate operational updates to participants regarding any fund or fee modifications
    • Ensure client satisfaction by executing effective communication strategies based on client needs
    • Strategize on the best ways to deliver crucial information to participants using digital channels
    • Provide proactive recommendations and swift responses to client inquiries
    • Attend or lead client meetings to discuss communication needs and deadlines
    • Evaluate project costs and bill for services when required

    Essential Skills:

    • Excellent organizational skills
    • Ability to work independently or collaboratively
    • Strong problem-solving abilities
    • Attention to detail
    • Capacity to handle multiple priorities simultaneously
    • Effective listening skills
    • Data-driven mindset
    • Curiosity and eagerness to learn
    • Confident in presenting information to various audiences
    • Team player willing to support the organization
    • Able to influence client decisions
    • Comfortable in a fast-paced, evolving environment
    • Willingness to travel up to 25% of the time

    How You'll Make an Impact:

    Your contributions will drive revenue for Fidelity by providing engaging digital solutions that enhance participant involvement and strengthen client relationships. Collaborate with internal teams like marketing, product, legal, and production, as well as external stakeholders such as plan sponsors, consultants, and vendors, to meet client needs.



    Company Overview

    Fidelity Investments is committed to enhancing our clients' financial well-being by offering investment and planning services. We assist individuals in investing for the future, help organizations provide benefits to their employees, and support advisors with investment solutions. Join us at Fidelity, where you'll discover countless opportunities to build a rewarding career that impacts lives positively, including your own. Benefit from flexible perks to nurture your professional and personal growth. Recognized as a top 10 Best Place to Work in 2024 by Glassdoor Employees Choice Award, Fidelity prioritizes honesty, integrity, and safety within the heavily regulated financial industry. We foster a culture of inclusion and belonging to attract, develop, and retain a diverse workforce. Fidelity Investments is an equal opportunity employer, dedicated to accommodating applicants with disabilities throughout the application process.



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