Intervention Specialist - Wilmington, United States - West End Neighborhood House

Description

• Assist the Case Manager in providing some case management services to youth
• Assume active participatory role in the daily activities of youth including education, recreation, rehabilitation, meal, personal hygiene and maintaining living quarters
• Observe youth's behavior and adjustment to the program and exchange oral and written reports on those observations
• Establish and maintain appropriate interpersonal relationships with youth to encourage and assist with their social development
• Interprets and teaches facility procedures, rules and disciplinary policies to youth
• Implements facility/campus security procedures including performing unit/room and grounds checks; includes monitoring of high risk youth
• Assists in handling disturbances along with monitoring who enters and exits the facility
• Escorts youth to activities and appointments in and outside of the facility and is responsible for their supervision
• Provides transportation when necessary to support youth in their recreational activities and appointments
• Must be able to work and thrive in a team environment
• Deliver services to clients appropriately, ethically, and timely
• Teaches youth life skills with hands on approach
• Transports clients to job fairs, college campuses, conferences, and other life skill activities when needed
• Maintains reporting standards of program, keeps welldocumented records, and ensures that all necessary paperwork is organized in files
• Provide crisis intervention, behavioral health interventions and support services to youth during their time in the program
• Light house cleaning/maintenance and cleaning may be required
• Other duties as assigned

• High School/GED or Bachelor's degree in Social Work or related Human Service field
• Must provide transcript and course syllabi when requested
• A writing sample may be requested
• Minimum of three (3) years relevant work experience with teenagers and young adults in a social service setting
• Clinical or therapeutic background is a plus
• Experience in a residential setting is a plus
• Case management experience of at least 2 years
• Thorough understanding of the stages of human development, trauma informed care and mental health

The qualifications and requirements listed below are representative of the knowledge, skills, and/or abilities required at an advanced or superior level of performance.

• Knowledge, Skills and Abilities
• Ability to work with individuals from diverse backgrounds,
• Ability to maintain client confidentiality,
• Ability to maintain composure under high pressure and/or intense situations,
• Ability to be genuine, warm, and empathic with client population to build trusting relationships,
• Skill in engaging and working with groups, community leaders, and other service providers,
• Skill in helping others sustain effort over time and provide positive reinforcement,
• Skills in intervening in a crisis and resolving conflict among or between clients,
• Knowledge of life span development and life skills needed for young adults to become selfsufficient,
• Knowledge of various mental health diagnosis that may affect our client population such as separation & loss, abandonment, attachment disorders, trauma, depression and anxiety,
• Knowledge of community resources accessible by our clients,
• Willingness to work flexible hours,
• Organizational skills, and
• Written and oral communication skills.
• Must not have a criminal background which would cause questions of ability to give constructive guidance to young adults.
• Must possess a current Delaware driver's license and reliable transportation.
• Understands the position may require some physical abilities.
• Must be able to lift at least 50lbs.
• Cleaning, moving, and or other duties may be necessary to support the youth through transition.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Overtime
• Weekends as needed

• Wilmington, DE 19805: Relocate before starting work (required)