Director of Outlets - Fort Lauderdale, United States - Hilton

Hilton

Verified Company

Fort Lauderdale, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

As a Director of Outlets, you would be responsible for directing and administering the activities and services of multiple restaurants in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Specifically, you would be responsible for performing the following tasks to the highest standards:

Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Initiate and implement upselling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and crossselling products and services hotelwide
Recruit, interview and train team members

LI-JG1

What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values.

Specifically, we look for demonstration of these Values:

Hospitality
We're passionate about delivering exceptional guest experiences.

Integrity

We do the right thing, all the time.

Leadership

We're leaders in our industry and in our communities.

Teamwork

We're team players in everything we do.

Ownership

We're the owners of our actions and decisions.

Now

We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its.

Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all