Customer Service Specialist - Monterey, United States - Connally Insurance Agency
Connally Insurance Agency
Monterey, United States
Verified Company
3 weeks ago
Description
Responsibilities:
- Answer phones and assist customers with questions
- Analyze customer needs and provide appropriate solutions
- Handle customer inquiries and resolve any issues or complaints
- Maintain accurate and detailed records of customer interactions using our software system
- Collaborate with other team members to ensure excellent customer service
Skills:
- Excellent verbal and written communication skills
- Strong problemsolving and analytical abilities
- Ability to empathize with customers and provide effective solutions
- Proficient in using customer service software and tools
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy in record keeping
Pay:
$ $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Onthejob training
- Paid time off
- Professional development assistance
Experience level:
- 3 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Ability to Commute:
- Monterey, CA required)
Work Location:
In person
