vCIO / Strategic IT Advisor (Managed Services) - Cumming - Snap Tech IT, LLC

    Snap Tech IT, LLC
    Snap Tech IT, LLC Cumming

    22 hours ago

    Description
    Do you enjoy helping businesses make smart technology decisions while focusing on strategy and long-term alignment rather than sales quotas? Are you comfortable in an MSP environment and naturally think in roadmaps, standards, and long-term alignment?


    Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.


    Snap Tech IT is looking for a *vCIO / Strategic IT Advisor* to provide practical, business-focused IT guidance to our managed services clients.

    This role is ideal for someone with strong technical roots in an MSP who enjoys strategy, planning, and client advisory work.

    *Location:
    • Cumming, GA
    *Status:
    • Full-Time, Employee
    *Experience:* 5+ years (MSP experience required)

    *Hours:* 8am–5pm, Monday–Friday

    *Salary:* $100,000–$110,000 per year + bonus opportunities

    *About the Role*As a vCIO / Strategic IT Advisor, you will serve as a trusted technology advisor to a portfolio of SMB managed services clients. Your primary responsibility is to align IT strategy with business goals through planning, analysis, and clear recommendations — all within Snap Tech IT's established MSP standards and platforms.


    You will work closely with internal technical teams and client leadership to ensure technology decisions support growth, security, efficiency, and long-term stability.

    This role is primarily office-based in Cumming, GA, with planned onsite visits as needed. Clients are located in Georgia, Arizona, Northern California, and nationwide.

    *What You'll Do
    • Develop and maintain IT roadmaps aligned with each client's business goals
    • Provide strategic IT guidance to business owners and executive leadership
    • Translate technical concepts into clear, actionable business recommendations
    • Identify infrastructure, security, and process improvement opportunities
    • Recommend technology solutions that align with client needs and MSP standards
    • Support cybersecurity planning, risk management, and compliance initiatives
    • Review support ticket trends and operational data to inform strategic decisions
    • Assist with IT budgeting and long-term technology planning
    • Coordinate with internal teams and third-party vendors to support client initiatives
    • Identify practical AI, automation, and integration opportunities appropriate for SMB environments
    • Maintain accurate client documentation per Snap Tech IT standards
    • Track time and activities using ConnectWise Manage
    *What We're Looking For** *Required:
    • Prior experience working within a Managed Services Provider (MSP) environment
    • 5+ years of hands-on IT experience with increasing strategic responsibility
    • Strong understanding of:
    • Managed Services delivery models
    • Cloud solutions (Microsoft 365, Azure, etc.)
    • Cybersecurity best practices
    • Backup & disaster recovery
    • Virtualization and infrastructure
    • Experience developing IT roadmaps, technology standards, and long-term plans
    • Comfortable advising SMB leadership teams and business owners
    • Strong documentation and organizational skills
    • Excellent written and verbal communication skills
    • Experience working with ConnectWise or similar MSP toolsets preferred
    • Valid driver's license and reliable transportation
    *This Role Is a Great Fit If You:
    • Enjoy strategy and planning more than day-to-day support work
    • Want to focus on advisory and alignment — not sales quotas
    • Prefer working within defined MSP standards and platforms
    • Like helping SMBs make smart, realistic technology decisions
    • Value structure, consistency, and long-term client relationships
    *Compensation & Benefits
    • Competitive salary ($100,000–$110,000)
    • Bonus opportunities tied to utilization, compliance, and client satisfaction
    • Group medical and dental insurance
    • Paid vacation, holidays, personal, and sick time
    • Retirement contribution
    • Training and certification reimbursement
    *About Snap Tech IT*Since 2001, Snap Tech IT has provided trusted managed IT services to businesses in Atlanta, Phoenix, and San Francisco. We are growing steadily at approximately 15% year over year and continue to invest in people, processes, and long-term client relationships.


    You'll work alongside experienced industry leaders who are actively involved in the business and committed to building a company where people enjoy their work and take pride in supporting clients.


    Job Type:
    Full-time


    Pay:
    $100, $110,000.00 per year


    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Application Question(s):

    • In your own words, what does a successful vCIO relationship look like in an MSP environment?
    • Describe your experience working within a Managed Services Provider (MSP). What was your role, and what types of strategic or advisory work did you perform for clients?
    • What certifications or training support your ability to advise clients strategically (technical, security, cloud, or business-focused)?
    • What are you looking for in your next role that you are not getting today?
    • This role focuses on IT strategy and advisory within an MSP and does not include sales quotas or account management. xhuatnn What about this type of role interests you?
    • This role requires regular in-office work in Cumming, GA. Please confirm you are able to meet this requirement.

    Experience:

    • Managed Services Provider (MSP): 3 years (Required)

    Work Location:
    In person
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