Jobs
>
Kansas City

    Communications Representative - Kansas City, United States - OTW

    OTW
    OTW Kansas City, United States

    1 week ago

    Default job background
    Description

    Job Description

    Job Description

    Are you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Communications Representative, speaking with customers and donors, educating them about the non-profit organizations we partner with, and elevating their visibility within the community. We foster a culture of continuous learning and personal development, providing the support and resources you need to excel in your role.

    In this role, you will be responsible for ensuring an exceptional customer experience by engaging with customers to understand their values, fostering open communication, and offering opportunities for donations. You will engage in daily interactions with customers, consistently upholding courtesy, professionalism, and kindness to create a positive impression. Your role also involves the management of donations, including tracking and processing new contributions and promoting brand awareness initiatives. Additionally, the Communications Representative will be expected to skillfully handle customer complaints to enhance overall satisfaction.

    Key Responsibilities of a Communications Representative:

    • Interact with customers and members of the community and effectively resolve customer issues, complaints, and conflicts to ensure customer satisfaction and understanding
    • Maintain a deep understanding of our client's products or services to provide accurate information to customers
    • Adhere to company policies, procedures, and ethical standards
    • Stay up-to-date with product knowledge, customer service techniques, and company policies through training and self-improvement
    • Maintain detailed records of customer interactions through company's key performance indicators provided in training

    Skills and Qualities We Seek in a Communications Representative:

    • Empathy, Patience, and Consistency: You should be capable of managing a diverse range of customer demographics, backgrounds, and personas with confidence, providing the same high level of service to each individual.
    • Adaptability: Embrace the variability of a people-centric career, handle challenges with resilience, and tackle surprises with a sense of humor.
    • Clear Communication: Use authentic, positive language to convey your message effectively. Stay engaged and ensure customer satisfaction with every interaction.

    Requirements of a Communications Representative:

    • High school diploma or equivalent
    • Previous customer service or related experience preferred, but not required
    • Proven interpersonal skills
    • Ability to remain patient and composed, even in challenging customer situations
    • Flexibility to adapt to changing customer needs and departmental requirements.
    • Effective time management and organizational skills to handle multiple customer inquiries efficiently.
    • Adherence to company policies, industry regulations, and ethical standards.
    • A track record of punctuality and reliability in meeting work schedules.
    • Ability to meet or exceed company's performance metrics

    #LI-Onsite

    Powered by JazzHR

    cuX8eWAR9k

  • Worlds of Fun

    Electrical Controls Specialist

    4 days ago

    Worlds of Fun Kansas City, United States Full time

    Overview:Up to $33.48/hr* · Under limited supervision, supervises and participates in the inspection, maintenance, and repair of ride control systems to ensure efficient and safe operations at all times. Assists in the installation, modification, upgrading, and repair of Allen Br ...

  • Aspen Dental

    Dentist – DDS

    1 week ago

    Aspen Dental Kansas City, United States Full time

    $10000 Sign-On Bonus, $7500 Relocation Offering, High Patient Demand with Implant Training Available. · At Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-c ...

  • Penske Truck Leasing

    Diesel Technician/Mechanic III

    3 days ago

    Penske Truck Leasing Kansas City, United States Full time

    Address: 1111 Century Avenue, Kansas City, MO · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintai ...

  • Penske Truck Leasing

    Diesel Technician/Mechanic III

    4 days ago

    Penske Truck Leasing Kansas City, United States Full time

    Address: 1111 Century Avenue, Kansas City, MO · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintai ...

  • Matrix Dynamics

    A Customer Relations Representative

    2 days ago

    Matrix Dynamics Milton, KS, United States Freelance

    Are you interested in joining one of the world's leading jewelry brands and playing a crucial role in Pandora's ongoing success? Pandora is seeking an experienced Customer Relations Representative (M/F/d) for our EMEA Distribution Center in Milton, KS. · In this position, you wil ...

  • Terra

    Sales representative

    2 days ago

    Terra Kansas City, MO, United States Freelance

    EasyGoing GLC was founded in March 2017 in Kansas City, MO. · We operate in the general telecommunications trade, primarily through direct sales - nationwide since 2021. · In the surrounding areas of larger cities, smaller communities are now being connected to the new fiber opti ...

  • Susquehanna Community Bank

    Full Time Customer Service Representative

    7 hours ago

    Susquehanna Community Bank West Milton, United States Full time

    **Full-Time Customer Service Representative (Teller)** · Are you passionate about helping customers with their financial needs and goals? At Susquehanna Community Bank, we understand that community banking is built on trusted relationships, and our "touch" is personalized. Our de ...

  • Prairie Band Potawatomi Nation

    community health representative generalist

    3 weeks ago

    Prairie Band Potawatomi Nation , KS, United States

    Tier: 1 · Department: Health Center · Supervisor: Community Health Nurse · Location: th Rd. Mayetta, KS 66509 · Pay Range: $13.88-$22.65 · Offering rate will vary within the listed range above. *Supported by the Department budget & related experience/education* · Preference in em ...

  • Prairie Band Potawatomi Nation

    community health representative generalist

    3 weeks ago

    Prairie Band Potawatomi Nation , KS, United States

    Tier: 1 · Department: Health Center · Supervisor: Community Health Nurse · Location: th Rd. Mayetta, KS 66509 · Pay Range: $13.88-$22.65 · Offering rate will vary within the listed range above. *Supported by the Department budget & related experience/education* · * Preference in ...

  • Community Choice Financial Family of Brands

    Customer Advocate

    1 week ago

    Community Choice Financial Family of Brands Mission Hills, United States

    Overview: · As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared val ...

  • Matrix Dynamics

    Customer Service Representative

    2 days ago

    Matrix Dynamics Oakwood Park, MO, United States Freelance

    To strengthen our team in Hagen, we are currently looking for customer service representatives (m/f/d) without prior experience at Oakwood Park, MO. · Do you have no experience as a customer service representative? No problem We provide comprehensive training and offer opportunit ...

  • Providence Holy Cross Surgery Center at Mission Hills (11880)

    Gi Prn

    7 hours ago

    Providence Holy Cross Surgery Center at Mission Hills (11880) Mission Hills, United States

    GI Tech PRN · USPI was founded in 1998 with a promise to deliver high-quality, lower-cost solutions in our communities, and in doing so, form collaborations with other like-minded institutions and physicians. Today we are the largest ambulatory surgery platform in the country, wi ...

  • Del Taco

    Assistant Manager

    2 days ago

    Del Taco Mission Hills, United States

    This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Del Taco LLC. This means the independent franchisee, and not Del Taco LLC will be your employer if you are hired. The independent franchisee is responsible for all employment r ...

  • Diamond Dynamics

    Automobile Salesperson

    2 days ago

    Diamond Dynamics Merriam, KS, United States Freelance

    The Ehrhardt AG is a medium-sized company with 32 branches in 12 locations. The Ehrhardt AG branches are dealerships and service workshops for the vehicle brands Audi, Volkswagen, Volkswagen Commercial Vehicles, Seat, Cupra, Skoda, Hyundai and MG, a dealership for the Pilote Grou ...

  • Sapphire Technologies

    Representante de Ventas Entrantes

    2 days ago

    Sapphire Technologies Gallatin, MO, United States Freelance

    **WHAT TO EXPECT**: · Ready for the ultimate sales boost? We want to triple our revenue and make Foodji an absolute must-have. · As an Inbound Sales Representative (all genders) in Gallatin, MO, you will be responsible for our most valuable sales asset: our incoming customer inqu ...

  • Saint Luke's Health System

    Patient Access Representative, PRN Day- Leawood Community Hospital

    2 weeks ago

    Saint Luke's Health System Leawood, United States

    Job Description · Saint Luke's Community Hospital in Leawood KS is seeking a Patient Access Representative to join our team. You will conduct professional patient interviews, obtaining demographic, financial, and biographical information. This position is responsible for the del ...

  • Saint Luke's Health System

    Patient Access Representative, PRN Day- Leawood Community Hospital

    6 days ago

    Saint Luke's Health System Leawood, United States

    Job DescriptionSaint Luke's Community Hospital in Leawood KS is seeking a Patient Access Representative to join our team. You will conduct professional patient interviews, obtaining demographic, financial, and biographical information. This position is responsible for the deliver ...

  • Oceanic Solutions

    Controller (male/female/diverse)

    1 day ago

    Oceanic Solutions Platte Woods, United States

    We are one of the global industry leaders for natural casings and are looking for a reliable and dedicated Controller (m/f/d) in part-time/full-time for our central operation in Wietmarschen-Füchtenfeld. · Your benefits: · ✓ Competitive salary, permanent contract and additional b ...

  • Sleep Number

    Associate, Part Time Sales

    3 weeks ago

    Sleep Number Overland Park, United States Part time

    Company Overview · Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. We are not just focused on our customers, however; being employed by Sleep Number means your per ...

  • Aspen Dental

    Dentist – DDS

    2 weeks ago

    Aspen Dental Overland Park, United States Full time

    This opening is a lead dentist role, Managing Clinical Director. · $15000 Sign-On Bonus, $7500 Relocation Offering, High Patient Demand with Implant Training Available. · At Aspen Dental, we put You first, offering the financial security and job stability that comes with working ...