- Develop and implement strategies for campus visitor experience, events management, and customer service.
- Work with the Director of Undergraduate Admissions to ensure brand standards in campus recruitment events.
- Collaborate regularly with Undergraduate Leadership for visit programming strategies.
- Manage event logistics, venue planning, catering, decor, and technology needs.
- Coordinate outreach efforts, including call campaigns and college counseling visitation programs.
- Supervise professional staff and student employees, including training and oversight.
- Partner with Marketing, Creative Services, Web Services, and Institutional Advancement.
- Conduct performance reviews and manage personnel issues of staff.
- Participate in recruitment travel and undergraduate file review, as needed.
- Bachelor's degree or equivalent experience.
- Minimum of four years in admissions or a related field.
- Experience in visitor experience, external relations, student development, call center management, and/or event planning.
- Valid driver's license required.
- Strong knowledge of undergraduate experience at a liberal arts institution.
- Ability to execute innovative admissions programs.
- Excellent interpersonal, communication, and organizational skills.
- Ability to work independently and as part of a team.
- Proficiency in Excel, Word, and PowerPoint.
- Skilled in building key relationships and implementing training programs.
- Flexibility to work evenings and weekends.
- Excellent attention to detail and computer skills.
- Independent judgment in decision-making.
- Requires ability to lift and move objects that are light.
- Ability to sit or stand for long periods.
- Ability to concentrate for extended durations.
- Requires the ability to move materials occasionally.
- Typical office setting.
- Regular Monday to Friday schedule, with required evening and weekend work.
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Associate Director, Admission Events - Boston, United States - Emerson College
Description
Join our community and experience Emerson College
The Associate Director, Admission Events & Visitor Experience will play a crucial role in enhancing the campus visit experience and managing prospective student events and customer service programming. Collaborating with internal and external stakeholders, this individual will integrate the Emerson brand into all aspects of prospective student interactions, contributing significantly to recruitment and the admission process.ESSENTIAL JOB DUTIES
QUALIFICATIONS - Qualifications are deemed required or preferred and represent what is needed to effectively perform a job.
KNOWLEDGE, SKILLS, AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job.
PHYSICAL ABILITIES - Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
WORK ENVIRONMENT - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.
COMPENSATION
Compensation for this position will be between $70,400 - $86,300 annually, commensurate with experience.
Grade of Position: 23-09EScheduled Weekly Hours: 36.25Division of EnrollmentIn addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits such as life and disability coverage as well as commuter offerings are available.
Please refer to our benefits website for a full list of benefits and eligibility requirements.
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