Orthodontic Treatment Coordinator - Bridgeport, United States - Sutton Dental & Braces - a Benevis company

Sutton Dental & Braces - a Benevis company
Sutton Dental & Braces - a Benevis company
Verified Company
Bridgeport, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Overview:


Sutton Dental & Braces


Position:
Treatment Coordinator


Pay Range:
$ /hr negotiable DOE


Join a team that is dedicated to spreading smiles and making a positive impact in the community. At Benevis, we are committed to providing high-quality dental care that is accessible and affordable. Our goal is to create happy, healthy smiles for everyone we serve.

This guiding principle influences all aspects of our work.

With a team of over 3000 professionals nationwide, we work together to deliver exceptional dental care in a welcoming and caring environment that prioritizes patient well-being and satisfaction. Are you ready to be a part of our mission to bring smiles to a million faces? An exciting opportunity awaits you.

We are currently looking for a dynamic
Orthodontic Treatment Coordinator to join our team.

The Ortho Treatment Coordinator (OTC) will interact with patients seeking Orthodontic treatment, addressing their inquiries regarding planned procedures and associated costs.

By ensuring that patients are fully informed about their treatment plans, insurance coverage, and payment options, the OTC plays a crucial role in enhancing the overall patient experience.

Join us in our commitment to offer outstanding dental care in the community and contribute to creating more smiles and unforgettable patient experiences.

Be a part of a team that values collaboration, empathy, and patient-centered care.

Discover how you can make a difference:
Engage with your community
- participate in local events such as school health screenings, educational talks, and any opportunities to represent our positive image

  • Engage in team meetings to share appreciation for colleagues, showcase examples of great customer service, and promote a culture of collaboration
  • Enjoy interacting with children, who make up a significant portion of our patient demographic

Responsibilities:


  • Present Orthodontic treatment plans and provide estimates of treatment expenses effectively
  • Educate patients on the Orthodontist's treatment plan following diagnosis and review by clinical staff
  • Track and monitor payments, follow up with patients as needed
  • Explain, advocate, and uphold company payment policies and procedures
  • Increase treatment acceptance rates by discussing treatment costs, insurance benefits, and financing choices
  • Request patient referrals post-treatment and gauge satisfaction with services rendered
  • Contact patients or guarantors before appointments to confirm payments and schedules
  • Adhere to all legal regulations, company policies, and compliance standards with the utmost integrity
  • Perform other tasks that support the Orthodontist's practice

Qualifications:

Requirements:


  • High School diploma or GED Equivalent required
  • Previous experience in Dental/Orthodontic settings is advantageous (certified Dental Assistant preferred)
  • Minimum of 3+ years of customer service experience is desirable
  • Thorough understanding of Orthodontic practices and treatment planning is a plus
  • Strong written and verbal communication skills are essential
  • Ability to explain Orthodontic techniques, treatment plans, and CDT codes is highly advantageous
  • Familiarity with dental insurance, coverage limitations, PPO, self-payment procedures, and financing alternatives is beneficial
  • Proficiency in using computers and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) is highly preferred
  • Bilingual proficiency in English and Spanish is a bonus
  • Additional certifications may be necessary based on location

We Provide:


  • Competitive salary
  • Regular bonuses linked to office performance
-
Comprehensive Benefits Package: Medical, Dental, Vision, 401K with matching, flexible spending accounts,
paid time off, company holidays, and more
-
Company-sponsored certification programs
  • These programs cover CPR, Radiology, Nitrous Oxide administration, and more
  • Eligible employees may receive reimbursements for training and testing expenses related to certification
We are dedicated to teamwork, respect, and collaboration. We condemn all forms of discrimination, including harassment, and do not tolerate such behavior in our workplace.

What do we mean by discrimination? We mean that we do not differentiate based on race, color, creed, religion, gender, nationality, age, citizenship, disability, sexual orientation, or any other characteristic protected by federal, state, or local laws.

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