telecommunications aide - Newark, United States - Essex County College

Essex County College Newark, United States

3 weeks ago

Part time

Description

Position Details
Position Information

Position Title
TELECOMMUNICATIONS AIDE - PART TIME

Reports To
Director

Functions and Responsibilities

Job Summary

Under the supervision of the Associate Director of Telecommunications or designee, the Telecommunications Aide is responsible for supporting and maintaining voice, video and data communication systems.

Supervisory Role
Oral and written instructions are received from the Associate Director of Telecommunications or designee.

Duties & Responsibilities

Install, arrange, and maintain telecommunications equipment, cabling and associated hardware.
Respond promptly to problems or questions regarding telecommunications.
Assist in basic trouble shooting of ports and data
Test installed telephone systems, troubleshoot phone equipment failures and service issues.
Test installed video surveillance equipment, troubleshoot equipment failures and service issues.
Assists staff in the proper use of telecommunications equipment.
Prepare and maintains reports of pending and completed work.
Perform other related duties as required.

Physical Requirements

Additional Requirements
Minimum Qualifications

Minimum Experience (number of years), Knowledge and/or Abilities

Demonstrated experience in telecommunication equipment repair, troubleshooting and end-user support.
Ability to communicate effectively, orally and in writing.
Ability to work in a multi-cultural environment.

Minimum Education Requirements
Associate's Degree

Licenses and Certifications (including e.g., CPR, first aid, driver's license, etc.)
Preferred Qualifications

Experience (number of years), Knowledge and/or Abilities

Associate's Degree

Education Requirements
Associate's Degree

Licenses and Certifications (including e.g., CPR, first aid, driver's license, etc.)

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