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    Patient Services Coordinator - Ballston Spa, United States - Dahl Consulting

    Dahl Consulting
    Dahl Consulting Ballston Spa, United States

    2 weeks ago

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    Description

    Title: Patient Services Coordinator

    Wage: $18-$19/hr + monthly bonus

    Location: Ballston Spa, NY

    Patient Services Coordinator Job Description

    The Patient Services Coordinator (PSC) is the face of the clinic and the patients guide throughout his or her journey to better hearing. The PSC is responsible for coordinating all aspects of patient care. This includes providing a professional and inviting front office experience, managing the clinic schedule and patient accounts, maintaining patient records, organizing special events, leading retention efforts and more. The PSC is an essential component of the Clinic Team and a steward of its resources.

    What youll do as a Patient Services Coordinator:

    • Immediately acknowledge, greet and service all guests in a friendly, professional manner
    • Check patients in and out of patient management software, track orders/sales and maintain daily, weekly, and monthly reports
    • Direct and answer calls in a timely, professional fashion
    • Understand, support and track current marketing initiatives for the clinic
    • Organize office, maintain supplies, and ensure accurate patient files
    • Protect Patients Privacy, collect insurance information, and complete insurance Authorization
    • Make deposits (transportation required) and maintain cashbox
    • Reconcile all deposits daily and report weekly

    What you need to become a Patient Services Coordinator:

    • High school diploma or equivalent work history
    • 1+ years of experience in a customer service, medical reception, or retail position
    • Proficient computer skills and knowledge of Microsoft Office Programs
    • Ability to manage all confidential information with complete discretion
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