Staff Services Analyst - San Diego County, CA, United States - Department of Housing & Community Development

Department of Housing & Community Development

Verified Company

San Diego County, CA, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians.

Per CCR 249.3, this job control may be used to fill subsequent vacancies.

Under the direction of the Staff Services Manager I (SSM I) in the San Luis Obispo District Office (SLO) the incumbent will be working in the El Cajon District Office, providing full service necessary to both the public, business customers and industry for mobilehome titling and registration and other related functions administered by the department.

- ***You will find additional information about the job in the
Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

STAFF SERVICES ANALYST

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC433483

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Position #(s):

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Working Title:

Telework Option - District Office Analyst

Classification:

STAFF SERVICES ANALYST

$3, $4,561.00 A
$3, $4,933.00 B
$4, $5,916.00 C

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# of Positions:

Multiple

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Work Location:

San Diego County

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Telework:

Hybrid

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Job Type:

Permanent, Full Time
Department Information

The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians.

To learn more about HCD, please visit us at our website.

Special Requirements

Confidentiality
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Employment Application (STD.678)
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Statement of Qualifications (SOQ)

Please describe how your experience, education and / or training qualify you for this position?:

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Describe a situation in which you had to interpret complex statute, regulations and procedures to provide simple instructions to the public
:

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Describe a time you were able to assist a dissatisfied customer, and what steps you took to resolve the situation.

HCD Disclosure Requirements
- ***Application Instructions

Final Filing Date: 6/12/2024

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Who May Apply

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
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How To Apply
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Address for Mailing Application Packages
Department of Housing & Community Development

Attn: Hiring Unit | JC 433483
P.

O. Box 952050

Sacramento, CA

Address for Drop-Off Application Packages
Department of Housing & Community Development

Hiring Unit | JC 433483

-2020 W. El Camino Ave. (Lobby)

Sacramento, CA

95833

-08:00 AM - 05:00 PM

Required Application Package Documents

Resume is optional. It may be included, but is not required.

Statement of Qualifications

Please see Statement of Qualifications section.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
Strong interpersonal skills and ability to interact with a wide range of people

Knowledge of computers, data entry and Microsoft Office Suite
Ability to handle detailed and diversified work
Experience in troubleshooting issues
Experience drafting letters and/or memos.
Experience researching and interpreting laws and regulations
Ability to communicate with all levels of stakeholders in a professional manner, and with integrity and respect
Training experience
Ability to work independently with excellent followthrough on tasks and assignments.
Effective organizational skills to ensure completed staff work in a variety of assignments.
Aptitude for working under pressure and meeting tight deadlines.
Strong grammar and writing skills.
Strong computer skill
Possess excellent public/customer service skills

Benefits:

Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts.

Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA The 17.3acre site is designed to achieve zero net energy (ZNE) and zero net carbo