- Lead and oversee the AML Department's project management and vendor management functions.
- Serve as a direct escalation point related to projects and vendor oversight and take ownership of resolving related issues.
- Own select projects as criticality and capacity warrants.
- Build strong relationships with cross-functional stakeholders that are critical to the success of AML-impacting initiatives.
- Create, iterate upon, and own the framework for engaging with cross-functional stakeholders to stay in tune with all business and engineering initiatives that may have a downstream impact on the AML Department's processes and controls; drive interactions continuously.
- Create, iterate upon, and maintain a roadmap of AML initiatives, spanning large strategic initiatives to smaller tactical initiatives.
- Assist in driving the prioritization of initiatives across impacted cross-functional stakeholders and ensure stakeholders are continuously aligned in the AML Department's initiatives.
- Set directions and ensure initiatives are assigned to project managers based on capacity, criticality, and subject matter expertise.
- Create a standard framework for program and project reporting that is digestible to cross-functional stakeholders and senior leadership.
- Assist in regulatory exams, internal audits, and third-party risk management reviews.
- Develop, inspire, and serve the project management and vendor management functions by holding regular 1:1's, providing feedback on initiatives and interactions, and ensuring the team is engaged in a positive and nurturing environment.
- Bachelor's Degree or Master's Degree in Finance, Business, Management, or other relevant areas.
- 8+ years of experience in the financial services industry with a demonstrated track record of delivery and/or relevant experience in risk and control management focusing on a variety of large-scale technical initiatives.
- Effective negotiation and influencing skills, including strong written communication, verbal communication, and presentation skills.
- Strong management, organizational, and evaluative process skills. Ability to analyze complex organizational and technical issues to improve performance and efficiency.
- Demonstrated ability to communicate effectively with all levels of the organization, across different business lines, and with external stakeholders.
- Experience in effectively executing a program and project roadmap that is technical in nature.
- Experience in managing project managers or related demonstrable experience.
- Experience in managing programs and projects related to AML controls. Examples include those related to transaction monitoring, customer screening, customer identification program verification, vendor oversight, and managed services.
- Excellent organizational, verbal, written, and interpersonal skills are required.
- Must multitask, adapt well to changing priorities, and effectively prioritize workflow to meet critical deadlines.
- Ability to work in a fast-paced, demanding, and changing environment; must work well under pressure.
- Excellent analytical skills are required.
- A demonstrated track record in identifying gaps, process improvements, and proactively proposing solutions, and as appropriate, executing team-wide communication and training.
- CAMS/CFE certification preferred (or willingness to become certified within one year of start date).
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AML Program Manager - Jacksonville, United States - SoFi
Description
The role
is expected to set direction for the project management and vendor management functions, develop direct reports, and inspire the team through servant leadership.What you'll do:
What you'll need:
Specific Skills in:
Nice to have: