IT analyst - Belleville, United States - Horizon Innovations
Description
To strengthen our team in Hamburg, we are looking for you as soon as possible as
IT Analyst/Senior Technical Analyst (m/f/d) Infrastructure (Server and Desktop)
Accelerate your career
- Work with the latest technology for cloud and infrastructure services
- Learn the latest technologies for building infrastructure services for cloud and on-premise solutions and apply them
- Gain global presence in the field of hybrid cloud infrastructure management
Your tasks
- Take on a regional support role for the company's infrastructure in Europe
- Contribute to the hybrid cloud implementation of infrastructure services
- Participate in the management and support of servers and desktops
- Install, configure, and maintain server operating systems and applications
- Monitor server performance/availability and security issues and troubleshoot errors
- Implement backup and disaster recovery solutions for critical data and systems
- Set up and configure new desktop computers, laptops, and other devices according to company standards and policies
- Diagnose and resolve hardware and software issues, either remotely or on-site
- Provide technical support to users via phone, email, or ticketing
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