Medical Readiness Case Manager - Augusta
1 week ago

Job description
ROLEWe are seeking a Medical Readiness Case Manager to support the Maine Army National Guard (MEARNG) in Augusta, ME. In this role, you will support Soldier medical readiness by coordinating non-clinical case management activities, readiness event follow-up, and medical records tracking to help MEARNG maintain Individual Medical Readiness (IMR).
This is a full-time opportunity in which we'll provide competitive pay, comprehensive benefits, and job stability and security.
Apply today
RESPONSIBILITIES
I. Support Soldier Medical Readiness
- Review privacy rights with Service Members and secure signed Release of Information (ROI) forms
- Interview Soldiers by phone or in person and document interactions in case tracking systems
- Track each Soldier's medical readiness status and maintain accurate case files
- Educate Soldiers on resources that improve medical and dental readiness
- Audit open cases every 21 days to confirm follow-up and communication remain current
- Escalate flagged (P3/P4) medical profiles to the Deputy State Surgeon (DSS) and track evaluation actions
- Schedule required medical and audiology appointments for assigned Soldiers at designated health facility
- Coordinate treatment plans and follow-up care with medical providers and facilities
- Confirm appointment attendance with the Soldier's unit and obtain required follow-up documentation
- Manage Soldier care from initial identification through return-to-duty or administrative separation
- Review readiness systems before each Medical Readiness Event (MRE) to flag non-deployable Soldiers
- Support MRE and Soldier Readiness Processing (SRP) events by providing required services
- Check post-event referral lists daily and schedule follow-up visits with Army medical providers
- Update readiness records with follow-up information in the Medical Operational Data System (MODS)
- Scan and index medical documents and route records to the Medical Command (MEDCOM) custodian
- Enter make-up service vouchers in the QTC Reserve Health Readiness Program when Soldiers miss MRE/SRP events
- Assemble Line of Duty (LOD) investigation packets in coordination with Health Service Support
- Complete DD Form 771 and submit Soldier eyewear orders in the Spectacle Request Transmission System (SRTS)
- Mail medical records to and from mobilization sites at least 30 days before each Soldier's report date
- Comply with Individual Medical Readiness (IMR) and HIPAA requirements (e.g., annual HIPAA training, etc.)
- Must be a Registered Nurse III (RN III)
- Must have at least 2 years of experience in case management
- Must have at least 3 years of clinical experience
- A Certified Case Manager (CCM) certification is preferred
- High school diploma or equivalent required
- Undergraduate degree preferred
- Augusta, ME 04333
- Not eligible for telework
- U.S. citizenship is required as it supports the U.S. federal government
- U.S. Department of Defense (DoD)
- Travel to Brunswick, ME 04011 and Bangor, ME 04401 required
- 40 hours
- 8 hours a day
- 5 days a week
- Employment Classification Eligibility—Nonexempt
- Not eligible for relocation benefits
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.
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