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Activity Center Specialist
2 weeks ago
REI (Recreational Equipment Inc.) Boston, United StatesOverview: · As an Activity Center Specialist, you will contribute to REIs success by processing rental and purchase transactions and completing other unique customer service functions. · Responsibilities and Qualifications: · How you will be successful: · Supports customers b ...
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Activity Center Specialist
2 weeks ago
REI (Recreational Equipment Inc.) Boston, United StatesOverview · As an Activity Center Specialist, you will contribute to REI's success by processing rental and purchase transactions and completing other unique customer service functions. · Responsibilities and Qualifications · How you will be successful: Supports customers by res ...
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Customer Service Center Specialist
2 weeks ago
Keolis Commuter Services Boston, United States** Customer Service Center Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO002036 Showing 1 location **Job Details** · **Description** · **Knowledge and Skills:** · Knowledge of general internet and data entry navigation. · Requires a m ...
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Boston University BOSTON, United StatesADMINISTRATIVE SPECIALIST RESPONSIBILITIES: Reporting to the Chief of Staff, the Administrative Specialist will lead the creation and management of an effective workflow to support the critical work of the Directors office. Scheduling (35%)Ensure th Administrative Specialist, Res ...
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Partners Healthcare System Boston, United StatesTHIS IS A 100% ONSITE JOB · General Summary · Under the direction and supervision of the STRATUS Center for Medical Simulation Operations Manager, the incumbent will provide technical support for all simulation operations, including, but not limited to, course preparation, mainte ...
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Massachusetts General Hospital Boston, United StatesJob Description - Client Specialist, Center for International and Specialized Services · Client Specialist, Center for International and Specialized Services · - · ( · ) · Mass General Brigham is dedicated to: · •serving the needs of our local and global community · •providin ...
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Mass General Brigham Boston, United StatesMass General Brigham is dedicated to: - serving the needs of our local and global community - providing the highest quality health care to patients and their families - expanding the boundaries of medicine through research - educating the next genera Client Specialist, Internatio ...
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Massachusetts General Hospital Boston, United StatesReceiving general direction from the Practice Manager, and working closely with Client Liaisons, the Client Specialist is responsible for providing general operational and patient intake assistance to CISS ( Center for International and Specialized H Client Specialist, Internatio ...
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Massachusetts General Hospital(MGH) Boston, United StatesReceiving general direction from the Practice Manager, and working closely with Client Liaisons, the Client Specialist is responsible for providing general operational and patient intake assistance to CISS ( Center for International and Specialized Healthcare Services) patients, ...
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Massachusetts General Hospital Boston, United StatesGENERAL SUMMARY/ OVERVIEW STATEMENT: · The Cancer Center Protocol Office is seeking motivated, detail-oriented individuals to join our team as a Clinical Research Data Specialist (CRDS). The Cancer Center Protocol Office is a centralized research office that supports clinical res ...
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Massachusetts General Hospital Boston, United StatesGENERAL SUMMARY/ OVERVIEW STATEMENT: · The Cancer Center Protocol Office is seeking motivated, detail-oriented individuals to join our team as a Clinical Research Data Specialist (CRDS). The Cancer Center Protocol Office is a centralized research office that supports clinical res ...
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SERVICE DESK SPECIALIST I, IS&T IT Help Center
3 weeks ago
Boston University Boston, United StatesServe as the BU community's primary point of contact for all 200+ IS&T-provided IT services, leveraging enterprise knowledge and technical expertise to assess client needs and address all inquiries with the appropriate action. Requires working evenings, weekends and/or holiday ho ...
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SERVICE DESK SPECIALIST I IST IT Help Center
3 weeks ago
Boston University Boston, United StatesServe as the BU community's primary point of contact for all 200+ IS&T-provided IT services, leveraging enterprise knowledge and technical expertise to assess client needs and address all inquiries with the appropriate action. Requires working evenings, weekends and/or holiday ho ...
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Marketing Content Manager
3 days ago
Artemis Consultants Boston, United StatesYour primary goal will be to utilize insights from customers and these teams to build content and automations to drive product adoption and engagement. Armed with hands-on expertise in marketing automation tools and a strategic mindset, you will blend analytics and creativity to ...
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Information Technology Support Specialist
5 days ago
The Phoenix Group Boston, United StatesIT Support Specialist · The firm is committed to excellence in service and seeks a skilled Support Specialist ("Specialist") with superior problem-solving skills and a passion for ensuring customer delight. Under the direction of the Support Desk Supervisor, the Specialist will p ...
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Client Service Specialist
5 days ago
The ONeil Search Group Boston, United StatesNew office for a top international law firm is seeking a Client Service Specialist (Legal Secretary). · At least 5 years of legal secretarial experience or relevant legal experience is required. · In this capacity, the Client Service Specialist will: · Maintain a consistent phys ...
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Quality and Patient Safety Specialist
1 week ago
Boston Medical Center (BMC) Boston, United StatesQuality and Patient Safety Specialist ($130K) · Boston Medical Center · Requirement: · Masters or Bachelors Degree · Experience within Quality and Patient Safety Departments · 3-5 years' experience combined with healthcare administration; minimum 1 year experience in clinical qua ...
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Desktop Publishing Specialist
3 days ago
Marchon Partners Boston, United StatesTitle: Production Desktop Specialist · Duration: 12+ months contract · Location: 3 days/week Hybrid in Boston, MA (Tues, Wed, Thurs) · As a key Desktop member of the GIS Publishing Team, you will participate in updating fact sheets, sales ideas, and brochures for a broad range of ...
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Physical Therapist
4 weeks ago
Atrius Health Boston, United StatesQualified Employer for Public Service Student Loan Forgiveness Program · Mentor Programs Offered, Competitive Continuing Education Package · **SIGN ON BONUS, $10,000 Full Time · *$3,500 for Part Time · NEW GRADS WELCOME TO APPLY · **Hiring for various Massachusetts locations, Fu ...
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Registered Radiologist Assistant
1 week ago
Atrius Health Boston, United StatesAtrius Health, an innovative healthcare leader, delivers an effective system of connected care for more than 690,000 adult and pediatric patients at 30 medical practice locations in eastern Massachusetts. Atrius Health's 645 physicians and primary care providers, along with 420 a ...
BOS Operations Control Center Specialist - Boston, United States - Swissport International AG
Description
Overview:
Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually.
Our mission is simple To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.
?We believe that our people are what differentiates us from our competition.
At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.
??Job Summary
The Operations Control Center (OCC) Specialist serves as the stations OCC representative who manages daily tasks related to flight service capture, manpower planning & both internal and external communication The Specialist communicates with our airline customers, airport authorities and central planning team as well as the station management team.
Specialists are expected to proactively manage the allocation of manpower to ensure our operational and financial KPIs are met.The expected pay rate is $25/hr.
Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.
Your activitiesProduce daily KPI reports and conduct daily briefing with station management team.
Provide accurate and timely updates on flight information in various systems for billing, capturing flight information, irregularity information and tracking performance.
Handle all operational incoming and outgoing messages regarding flight times, load information, special services required, and regulatory information provided by our customers.
Handle all staff incoming and outgoing messages (sick calls, injuries, operational challenges).Be first point of contact for all Customer Airlines and departmental representatives.
Prompt reaction to situations, changes to Customer Airline schedules and accurate recording and communication to all departments.
Proactive dissemination of information to Regional Resource Analysts with respect operational changes and local challenges.
Consistent and accurate utilization of company tools, an OCC specialist navigates an average of 7-8 applications to capture service data, quality data and allocate resources.
Your profileAt least 1 year of operational experience, bachelors degree preferred.
Good working knowledge of the issues involved in managing a labor-intensive workforce.
Excellent planning and communication skills.
Evidence of good level of people and operational management skills including leadership, resource management, planning, negotiation, communication, financial and HR skills.
Good working knowledge of the statutory and procedural obligations of the business including health and safety, employment and security issues.
Ability to quickly and accurately assess situations and instigate corrective action.Flexibility to work on various shifts - Days, Evenings, Nights, Weekends and Holiday periods in line with business demand and operational requirements.
Strong verbal communication, interpersonal and relationship-building skills.Strong computer skills and proficiency with Microsoft Word, PowerPoint, and Excel.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit and talk or hear.
The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl.
The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.Visit our website at learn more about Life at Swissport.
Join Swissport today and be part of a team that connects the world of aviation
At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success.
We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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