Commercial Operations Closer - Johnston, United States - Citizens

Citizens
Citizens
Verified Company
Johnston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

Description

Primary responsibilities include

  • Perform due diligence and various tasks associated with preparing credit requests for Underwriting review
  • Responsible for ensuring loans are closed and documented in accordance with the credit approval
  • Effectively work with sales partners, customers, legal counsel, and third parties to clear all preclosing conditions including environmental reports, appraisals, flood determinations, lien positions and title work
  • Draft and/or review loan closing documentation
  • Effectively manage a loan pipeline, communicating clearly and timely to sales partners and customers on status and conditions
  • Ensures all activities meet Bank, departmental, and regulatory expectations
  • Manage and clear postclosing legal documentation exceptions in compliance with bank policy
  • Provides exceptional customer service while adhering to Bank policies and controls and regulatory requirements to
  • Mitigate operational and reputational risk

Qualifications, Education, Certifications and/or Other Professional Credentials

  • 2+ years industry experience (banking, financial services, mortgage), knowledge of commercial lending transactions.
  • 3+ years customer service experience
  • 3+ years computer skills
  • Knowledge of commercial banking documentation
  • Exceptional customer service and communication skills
  • Solid understanding of commercial real estate transactions
  • Selfstarter with the capacity to work independently with mínimal supervision
  • Able to effectively liaise with relationship managers, legal counsel, third party vendors and external customers
  • Exceptional customer service and interpersonal communication skills
  • Highly motivated and teamoriented
  • Ability to manage and resolve moderately complex problems.
  • Excellent time management skills with the ability to independently manage a deal pipeline while demonstrating a sense of urgency and attention to detail
  • Strong organizational skills with the ability to manage multiple priorities in a time sensitive environment while maintaining service level agreements.

Hours & Work Schedule

  • Hours per Week: 40
Work Schedule: 8:00am - 5:00pm, Monday - Friday


Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability.

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.


Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

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