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    Inside Sales Representative - Columbus, United States - Planet Professional

    Planet Professional
    Planet Professional Columbus, United States

    4 weeks ago

    Default job background
    Human Resources
    Description

    ***Local candidates only, this is on-site in Columbus, IN 5 days per week and 20 hours per week***

    Inside Sales Representative

    Contract / Temporary

    Hours: 12-5pm EST ideal but flexible

    Part-time - 20 hours per week

    Pay up to $20/hr

    Must Haves:

    *Experience in inside sales, customer service, or a similar role

    *Proficiency in using CRM software, Excel, Word, and Outlook

    *Flexibility to adapt to changing priorities and deadlines in a fast-paced and dynamic work environment

    Plus:

    *Experience in bearings and power transmission products

    Job Description;

    Our client is seeking a motivated and customer-oriented Inside Sales Representative to join our dynamic team. The Inside Sales Representative will play a pivotal role in communicating with customers via phone and email, responding to requests for quotations (RFQs), processing sales orders, and collaborating closely with the outside sales team, engineering, and operations departments to ensure exceptional service and satisfaction for our valued customers.

    Responsibilities:

    Communicate effectively with customers through phone and email to understand their needs, address inquiries, and provide product information.

    • Respond promptly and professionally to requests for quotations (RFQs) by gathering necessary information, preparing accurate quotes, and following up with customers to secure orders.
    • Process sales orders efficiently and accurately, ensuring all details are recorded correctly and promptly communicated to relevant departments for fulfillment.
    • Collaborate closely with the outside sales team to support their efforts, provide timely information, and assist in managing customer relationships.
    • Work closely with the engineering and operations departments to ensure timely delivery of products and solutions that meet customer specifications and requirements.
    • Maintain accurate records of customer interactions, sales activities, and order processing using our CRM system.
    • Proactively identify opportunities for upselling or cross-selling additional products and services to customers based on their needs and preferences.
    • Stay informed about industry trends, market conditions, and competitors' activities to effectively position our offerings in the marketplace.
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