- Performs teller transactions as defined by the Bank. Balances cashbox daily to ensure accuracy in transactions and notifies supervisor regarding any offages. Participates in the rotation of vault duties, including the daily balancing of the vault when it is used.
- Research, troubleshoot and resolve basic external and internal customer inquiries as needed.
- Assists the customer's with maintenance on existing accounts as defined by the management.
- Use every customer contact as an opportunity to advise customers about additional services or programs that might benefit them. Updates the Bank's tracking system related to customer recommendations and referrals as defined by the Bank.
- Answer incoming calls verifying the identity of the caller. Determines the needs of the caller and minimizing the time and effort in resolving their concerns.
- Assists other departments and branches with transactions as needed; provides support for the department and branch management in fulfilling customer requests.
- Maintains the most stringent standards of customer confidentiality.
- Perform other duties as assigned.
- Participate in proactive team efforts to achieve departmental and company goals.
- Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
- Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others both inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, as well as updating or referring, which typically require short discussions.
- Ability to communicate with customers (greet, put at ease, instill confidence in Capitol Federal and self), explain products and services in an understandable manner, explain and compare features and benefits of different products, relate to each individual customers' particular needs, accurately answer customers' questions, identify customers' problems and present solutions.
-
Plant Services Associate
3 days ago
Goodyear Tire & Rubber Company Topeka, United StatesAs a Plant Services Associate, you will be performing general facilities upkeep while becoming familiar with safety, quality, and how to be successful in a team environment. We encourage you to allow us to invest in your success as you invest in ours Associate, Plant, Service, Re ...
-
Customer Service Associate
2 weeks ago
Capitol Federal Savings Bank Topeka, United StatesPay: Up to $16.00/hour. Job Type: Part-time. As a Customer Service Associate, you serve a valuable role in the branch by providing a world class experience for our customers through friendly and courteous service. This position is a great way to star Customer Service, Associate, ...
-
Operations Services Associate
2 days ago
Beacon Hill Staffing Group Topeka, United StatesThis job was posted by : For more information, please see: Position: Operations Services Associate · Duration:6 month contract + long term extensions · Pay: \$20/hour, W2 · Location: hybrid model 2-3x a week onsite (El Segundo) · Must haves: · -great customer service is the #1 ...
-
Plant Services Associate
21 hours ago
The Goodyear Tire & Rubber Company Topeka, United StatesIMMEDIATELY HIRING - APPLY TODAY · For more than a century, Goodyear has led the industry in manufacturing innovative tires that deliver the highest level of performance for everything from passenger cars and trucks to airplanes, heavy-duty mining equipment, and racecars. We are ...
-
Plant Services Associate
2 days ago
Goodyear Topeka, United StatesGoodyear. More Driven.IMMEDIATELY HIRING - APPLY TODAY For more than a century, Goodyear has led the industry in manufacturing innovative tires that deliver the highest level of performance for everything from passenger cars and trucks to airplanes, heavy-duty mining equipment, a ...
-
Advisor Service Associate
2 days ago
Advisors Excel Topeka, United StatesPosition: Advisor Service Associate Location: 4113 SW Gage Center Drive Topeka, KS Job Id: 1903 # of Openings: 1 Job Posting Title: Advisor Service AssociateDepartment: WM Operations Overview: If you enjoy a fast-paced, ever-changing environment, then our Advisor Service Associat ...
-
EG Food Service Associate
2 weeks ago
Kwik Shop Topeka, United StatesJob description Commute time Position Summary: Responsible for providing superior customer service under the guidelines of the company policies and all applicable laws. They will also strive to maximize sales through suggestive selling skills and accurate recording of sales. Esse ...
-
Sales Associate Customer Service
6 days ago
Find Great People Topeka, KS, United StatesA client of ours in Topeka, KS is looking to add an Inside Sales Specialist to their growing team. This is a _full time, permanent position _with full benefits. The ideal candidate will have prior sales experience and will have knowledge of CRMs. · Hunt for new business and make ...
-
Kiosk Operator- Customer Service Associate
2 days ago
Nucor Corporation Topeka, United StatesSafety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times. Buying of non-fer Customer Service, Operator, A ...
-
High Net Worth Service Associate
1 week ago
Fidelity TalentSource LLC Topeka, United States· Job Description: · To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: · Overland Park · High Net Worth Representative\u00A0 · We have an exciting ...
-
High Net Worth Service Associate
2 weeks ago
Fidelity TalentSource LLC Topeka, United StatesJob Description: · To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: · Overland Park · High Net Worth Representative\u00A0 · We have an exciting op ...
-
High Net Worth Service Associate
1 week ago
Fidelity Talentsource Llc Topeka, United StatesJob Description: · To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: · Overland Park · High Net Worth Representative · We have an exciting opp ...
-
High Net Worth Service Associate
2 weeks ago
Fidelity TalentSource LLC Topeka, United StatesJob Description: · To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: · Overland Park · High Net Worth Representativeu00A0 · We have an exciting ...
-
High Net Worth Service Associate
2 weeks ago
Fidelity Investments Topeka, United StatesJob Description: · To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: · Overland Park · High Net Worth Representative · We have an exciting oppo ...
-
High Net Worth Service Associate
1 week ago
Fidelity Investments Topeka, United StatesJob Description: · To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: · Below, you will find a complete breakdown of everything required of potent ...
-
Kiosk Operator- Customer Service Associate
2 weeks ago
Nucor Corporation Topeka, United StatesJob Details · Division: Advantage Metals Recycling LLC · Location: Topeka, KS, United States · Other Available Locations: Kansas · Basic Job Functions: · Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability ...
-
Kiosk Operator- Customer Service Associate
2 weeks ago
Nucor Harris Rebar Topeka, United StatesNucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-quality steels that are all around us, from bridges and buildings to cars and ap ...
-
Diesel Technician/Mechanic II
6 days ago
Penske Truck Leasing Topeka, United States Full timeWhat's the Job? · Ready to move your career forward? As a Technician at Penske, you'll do exactly that. Here, you'll perform preventative maintenance and repairs of all levels on the newest and best maintained fleet of vehicles in the industry. You will help our customers keep th ...
-
Diesel Technician/Mechanic III
1 week ago
Penske Truck Leasing Topeka, United States Full timeAddress: 4725 US Hwy 24, Topeka, Kansas. · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Technician at Penske, you'll do exactly that. Here, you'll do preventative maintenance and minor repairs on the newest and best maintained f ...
-
Dentist – DDS
1 week ago
Aspen Dental Topeka, United States Full time$10000 Sign-On Bonus, $7500 Relocation Offering, High Patient Demand with Implant Training Available. · At Aspen Dental, we put You first, offering the financial security and job stability that comes with working with a world-class Dental Service Organization (DSO). Our best-in-c ...
Customer Service Associate - Topeka, United States - Capitol Federal Savings Bank
Description
Job Description:Role
Responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and Bank associates assuring a positive experience and minimizing wait time.
Essential Duties & Responsibilities
A minimum of six months of experience which included customer service responsibilities. Cash handling is preferred.
Education/Certifications/Licenses
A high school degree or equivalent. Education beyond the high school level may be credited for experience.
Skills