Medical Office Manager - Greenwich, United States - Boston Childrens Health Physicians LLP

Boston Childrens Health Physicians LLP

Verified Company

Greenwich, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

COVID vaccine will be required unless medical / religious exemption. Seeking a Medical Office Manager for BCHP's Pediatric Office in Greenwich, CT. The salary of this position will be approx. $65,000-$70,000 annual

Duties and Responsibilities

Organizational Duties and Responsibilities

Performs duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality service and patient satisfaction
Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and selfmanagement support techniques.
Complete annual corporate compliance training
Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality
Ensure and/or remain in compliance with local, state and federal regulation

Essential Tasks, Duties and Responsibilities

Be a liason between the office and other members of the medical neighborhood
Listen to the concerns of staff members, attempt to solve problems as they arise
Speak with staff members about disciplinary issues when necessary, elevate to physician partners or HR department when necessary
Hiring and termination within the practice
Coordinate all maintenance projects for the office, including for medical equipment
Schedule and attend monthly office medical home meetings
Schedule and attend bimonthly mock codes within the office
Attend BCHP quarterly managers' meetings
Serve as the primary administrative contact for the practice to BCHP leadership
Maintain knowledge of patientcentered medical home transition
Educate staff about patientcentered medical home transition
Complete reporting for PCMH transition
Support practice throughout entirety of PCMH transition
Be present at office throughout the day and after hours if an emergent situation arises Supervises, trains and directs other office staff; provides cross coverage as needed
Addresses scheduling and staffing matters to ensure adequate coverage at all times
Coordinates and/or distributes clinical and physician schedules
Responsible for the preparation and approval of weekly time sheets
Ensures processes are in place for the scheduling and preauthorization of hospital or other outpatient procedures
Ensures a daily reconciliation of billing is completed in a timely manner; reviews the â??missing charges reportâ?? and investigates any outstanding bills; conducts a root cause analysis to identify reasons for missed billing and takes appropriate corrective action with his/her superiors and physician leaders to address systemic issues.
Assists physicians with medical and fellowship appointments, calendars and arranging meetings
Ensure office supplies are maintained at acceptable levels.
Maintains and updates physician certificates and licenses, as necessary.
Mentors, trains and otherwise ensures that all staff members maintain excellent customer service skills at all times.
Mediates employee issues; serves as the primary liaison to the Human Resource Department for hires, terminations, discipline and other matters.
Maintains the strictest confidentiality of patient information and proprietary business matters.
Provide care in a patientcentered manner
Attend medical home meetings
Participate in previsit planning
Demonstrate excellence in both internal and external customer service
Ensure all medical billing is completed and tracked in accordance with established procedures
Ensure all copayments and other point of service collections are processed and deposited to the bank account in accordance with established procedures
Other duties as assigned

BCHP will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law