Product Support Specialist - Phoenix, United States - TrackMan A/S

TrackMan A/S

Verified Company

Phoenix, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

_Do you want to join a world-class technical support team?_

This is a unique opportunity to join a growing customer support team dedicated to providing great customer experiences for current and potential Trackman customers.

You will further support Trackman team members both nationally and globally to ensure all customer and staff needs/requests are addressed or resolved in a timely fashion.

You will represent our brand and technology by working with potential customers in answering Trackman sales related questions.

If you enjoy the game of golf, you will have the chance to test Trackman and Trackman related software(s) and then provide quality feedback to our developers.

This includes the opportunity to go out and test the equipment and understand the product in depth - all with the focus of providing great support to our customers.

Trackman products and systems are sold to the top athletes, organizations, and teams and we are committed to providing outstanding customer service.

At Trackman, you will play a central role in supporting and assisting our worldwide network of customers, including top tier instructors, tour players and manufacturers within golf.

Your workplace will be at our headquarter in Denmark.

Experience in customer service
Flair for solving technical issues (IT, network, windows updates etc).
Good computer skills required (Windows OS, iOS, Office 365 and remote software)
Attention to details you ensure nothing slips through the cracks
You enjoy juggling several issues simultaneously
Interest in golf
Ability to have flexible work hours weekend duties will occur as we work as a global support team

So what does TrackMan do?
We develop and manufacture our products primarily in Vedbæk, Denmark, and sell them globally. We are around 650 employees globally, primarily in our offices in Denmark, the US, Japan, and Korea. We are privately owned which allows us to make decisions fast.

Share our passion
The start date is as soon as possible, and interviews take place on an ongoing basis.