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Elk Grove Village

    Network Technician - Elk Grove Village, United States - Opusing LLC

    Opusing LLC
    Opusing LLC Elk Grove Village, United States

    2 weeks ago

    Default job background
    Telecommunications
    Description

    Job title – Network Technician

    Location - Elk Grove Village, IL 60007

    Duration - 6 Months with possible extension(s) or Hire

    Pay Rate - $27 - $29/hr. on W2

    Shifts - Monday, Thursday, Saturday and Sunday from 4:00pm - 2:00am (However, shifts may vary or change to cover changes in site status)

    Job Summary:

    Deliver and configure network infrastructure equipment, services and solutions needed to support client networking systems and environments.

    Perform day-to-day field installation, configuration, service, preventive maintenance, and decommission of dedicated and shared data infrastructure such as computers, network equipment and/or other telecommunications and network devices.

    Network Technicians with a proven track record in:

    Racking and stacking of network devices

    Cable patching

    Physical layer troubleshooting

    Equipment disposal activities

    Network troubleshooting

    Responsibilities:

    The patching cabling between network equipment and customer's network

    The installation of power cables from equipment to power supply in rack/cabinet/closet

    The installation, troubleshooting and de-installing network equipment

    • Install/swap out devices (e.g., phone, computers, cables, boards, edge routers, switches and etc.)
    • Install, troubleshoot, and de-install Network monitoring tools

    Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels

    Act as interface between customer's associates and management

    Provide hardware break-fix services for network infrastructure

    Perform onsite call-through, data, voice, website and security testing

    Perform back-up testing to ensure all systems are connected to the customer's network as directed

    Support carrier testing of circuits

    Support inventory management activities

    • Receiving inventory
    • Tagging of assets
    • Tracking spares (crash kits)
    • Ordering inventory
    • Updating inventory records
    • Prepare and return damaged equipment

    Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management

    Coordination services will be provided 24x7; Coordinate with and support other third party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with customer's requirements.

    Experience and Education:

    High school diploma or equivalent required

    2-5 years of experience in data communications:

    Racking and stacking of network devices

    Cable patching

    Physical layer troubleshooting

    Equipment disposal activities

    Installing and troubleshooting Cisco and Avaya IP phones

    Must have customer service skills, they will be working with the customers face to face

    Must have a basic knowledge of Cisco Phones, switches and routers

    Must have a basic knowledge of local and wide area networking

    Preferred: Cisco CCENT, CCNA

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